The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 2 out of 5 stars
Not as advertised
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refurbished from Hawk 2301 advertised as excellent used condition. When i received this, there was a skin on it, and it was peeling off. No product in ECU should have a skin on it to begin with. There is also a blue mark on the screen during startup. I am unsure if it is an lcd issue, but it shouldn’t be there. In the description, it says there should be a backlit keyboard, but there is not. That was one of the features i was looking for when purchasing a laptop because i do some work at night and it is easier for me. It did say there was not a touchscreen, but it is a touchscreen. That is a plus, but i would have rather had the backlit keyboard. I will be returning because of the screen blemish and the skin. I just feel it was extremely dishonest to advertise it as ECU when it is not. I added pictures to show the blue mark and the skin peeling off.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great deal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved this deal. Great laptop for what I needed for work