Customer Ratings & Reviews
- Model:
- 790SFF.I3.8.1TB.PRO
- SKU:
- 6400514
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers consistently note the attractive price as a significant advantage. Positive feedback highlights the affordability and value for money. There were no negative customer comments reported. This refurbished OptiPlex desktop is praised for being a budget-friendly option.
This summary was generated by AI based on customer reviews.
Buy something else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine came with a bad windows product key so I can’t activate and customer service is non responsive. Hard drive makes a lot of weird clunking sounds. Just spend your money on something else.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BigTater,
Thanks for your review. We're sorry that your computer is not activating Windows for you. We'd recommend visiting Microsoft's Windows Activation Troubleshooting page: http://bit.ly/2JQpuxs.
We hope that this helps your computer work the way that you hoped it would.
Best,
Bryan
1-800-624-9896
Windows 10 not activated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this item for a couple months now, The machine works fine, although, if I turn it completely off, it take numerous presses of the power button to turn back on, so I normally put it in sleep mode. What really turns me off about this is that, this machine is supposed to come with Windows 10, and it does have it, but there is no activation key and i perpetually have the screenburn-in to "Activate Windows". I have gone through every trouble shooting issue to try to fix this, but it says i have to spend another $200 to Microsoft for the new key. I have to give this a poor rating because of this fact alone and i am very disappointed in Dell and Best Buy for their inability to check the quality of the refurbished products prior to selling them.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi,
Thank you for your feedback on this item. I am sorry to hear that you are having a hard time trying to activate Windows 10. I can understand the frustration. Here are some steps to help troubleshoot this concern,
If you are receiving a Windows 10 Home Activation Error you can follow these steps:
1. Verify that the system has an active internet connection (open a web browser and navigate to Microsoft.com)
NOTE: Follow standard network troubleshooting if the system cannot connect to the internet.
2. Select Start > Settings > Update & Security > Activation , and then select Troubleshoot.
3. The system should now activate and the error message should disappear automatically. You can read the full article here: https://dell.to/2PKUhQ8.
Best,
Meridith 1-800-624-9896
- Pros mentioned:Speed
Windows key is not activated,but a decent computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is is good shape and clean, pretty loud sometimes but not terrible. Decent computer, quick and easy for most daily tasks and fluent enough, although no wifi adapter installed, no hdmi, but other then that I will update a better review once windows activation key is fixed.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Joshua,
We're sorry to hear about the issues that you're having with Windows. Please follow these steps to see if they help you gain access: If you are receiving a Windows 10 Home Activation Error you can follow these steps:
1. Verify that the system has an active internet connection (open a web browser and navigate to Microsoft.com)
NOTE: Follow standard network troubleshooting if the system cannot connect to the internet.
2. Select Start > Settings > Update & Security > Activation , and then select Troubleshoot.
3. The system should now activate and the error message should disappear automatically. You can read the full article here: https://dell.to/2PKUhQ8.
Best,
Bryan
1-800-624-9896
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC works great for me. I don't do much gaming or streaming so it's all I need. Plenty of storage and certainly gas enough for all of my computing needs. Also a great small size makes it ideal for a home office.
I would recommend this to a friendGood for what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need only thing I did not like they have u purchase Microsoft 360 I already had a account for Microsoft word so it’s a waste to pay for it again
I would recommend this to a friendSorry
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I need Was a mistakenly Bought Sorry
No, I would not recommend this to a friendWorks well, good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically plugged it in and started using it. Took a while to load all the MS updates and launch Windows 10 but it went very smoothly. And I'm no techie.
I would recommend this to a friendNice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came exactly how it was described works great very happy with the purchase would recommend people to buy this
I would recommend this to a friend- Pros mentioned:Price, Speed
Great computer for online schoolwork.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived earlier than expected. Faster than my old one. Saved us a bunch of money. Thank you, Best Buy!!!
I would recommend this to a friend - Pros mentioned:Price
Nice computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good buy.but I had to take it back to the Qeek squad.To have windows 10 set up
I would recommend this to a friend very easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far i am happy with this computer. very easy set up
I would recommend this to a friendGood Price, Not good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you need it to last. Bought one in May and it lasted until August before it wouldn’t power on. Took it to Geek Squad and said it would be over $100-150 for a diagnostic check. Not worth it for a $200 PC. We bought another one and now it no longer will boot up. Was told the same thing by Geek Squad. Will not purchase any refurbished from Best Buy again.
No, I would not recommend this to a friendBeeping, doesn't boot up.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up, turned on and nothing but beeping. Geek squad wanted me to bring in store, however I worked for them so I know it would be too expensive for a cheap refurbished computer. Returning. Honestly, most refurbished computes work fine, I just drew the bad one. Plus the entire tower is covered in dust.
No, I would not recommend this to a friend- Pros mentioned:Speed
Better than a laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and very fast compared to my old laptop. Unlike a laptop the computer is out of the way.
I would recommend this to a friend Happy with the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The PC delivered 3 days early which is a plus. Booted it up and activated Windows 10 with no issues. Works fine so far.
I would recommend this to a friend- Pros mentioned:Price
Jj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price and functions very Well. Great selection
I would recommend this to a friend - Pros mentioned:Speed
grat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very fast and easy to work will buy this again delivery to me was prompt
I would recommend this to a friend Desk top computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even a refurbished this thing works realy good no problem so far
I would recommend this to a friendNot working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my kids but it didn't work, I was really disappointed and waste of time.
No, I would not recommend this to a friendRETURNED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a monitor that was not compatible with the computer.
I would recommend this to a friendBrand response from YourDellTeam
Posted .chris,
Thanks for your review. We're sorry to hear that you decided to return your computer. In the future please keep in mind that it's possible that you could find an adapter to use that will properly connect your computer to the monitor that you have.
Best,
Bryan
1-800-624-9896