Customers appreciate the great price and value of the Refurbished OptiPlex Desktop. However, some customers found the lack of a pre-installed Bluetooth adapter to be a significant drawback. The absence of the adapter and the need for separate software installation were mentioned as points of concern. Overall, the positive feedback on price is tempered by negative feedback regarding missing components.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
Fast and efficient
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent system. Nervous about buying a refurbished item but that was all put to rest. The computer is fast, efficient and does all the work I need. Enough storage and with the SSD starts up really fast. It filled my home computer needs for a bargain price!
I would recommend this to a friend
Rated 3 out of 5 stars
The computer is great but the packing was not!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit was sent to my home - outside box was in good condition, however upon opening the box it was noted that there was very little real packing and unit was only in plastic bag -had received a dent on one side -- took it to local Best Buy Geek squad for set up and check out -- it was determined that no internal damage so am
using the unit.
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello greengene,
Thank you for your review. I am sorry to hear that your item was damaged due to poor packaging. I can understand how upsetting this could be. If you do not wish to keep the item due to these damages, please feel free to reach out to Best Buy to determine their return or exchange policy.
http://bit.ly/2v2IVhI
Best, Meridith 1-800-624-9896
Cons mentioned:
Bluetooth
Rated 1 out of 5 stars
DON'T BUY THIS COMPUTER
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I HAVE PURCHASED THIS PC BUT IT WAS VERY DISAPPOINTING. NOT TO MENTION I HAVE TO WAIT DAYS TO GET IT BUT ALSO THEY HAVEN'T INSTALL NEITHER THE WIFI OR THE BLUETOOTH ADAPTER ON IT. I COULDN'T EVEN GET TO THE SET UP PROCESS SINCE I CAN'T CONNECT TO THE INTERNET. I TOOK IT BACK TO THE STORE TO GET IT CHECKED AND THEY SAY, THEY DIDN'T INSTALL THE CARD ON IT. THE CARD SLOT WAS EMPTY. THE STORE MANAGER ADVISED ME TO RETURN IT AND ORDER ANOTHER ONE. I TOOK HIS ADVICE AND DID IT. BUT WHEN I GOT HOME TO REORDER, THE PRODUCT WAS NOT AVAILABLE. VERY DISAPPOINTING...
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello,
Thank you for your feedback. I am sorry to hear about the troubles you have had with your purchase. I can understand how upsetting this can be. I do see where the product is currently sold out. We have a few other options that are like this product.
Please feel free to reach out to Dell Support directly so we can get you the PC that fits all your needs.
http://dell.to/2sH7Qlm
Best, Meridith 1-800-624-9896
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. Fast easy to use small so it’s easy to tuck away for more desk space
I would recommend this to a friend
Cons mentioned:
Bluetooth
Rated 4 out of 5 stars
Great product for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very reasonable price for the computer
Perfect for business or semi advanced graphic design.
Only things that didn't really like it, is that it comes with the wireless adapter separately and with disc for software installation.
I thought this computer had an internal wireless adapter.
Also comes wish it had two HDMI outputs instead of 1 HDMI and one Display Port, so I wouldn't have to buy another Cable for the display port output....
I would recommend this to a friend
Cons mentioned:
Bluetooth
Rated 4 out of 5 stars
Dell refurbished OptiPlex Desktop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, except for lack of advertised Blue Tooth. Minimal quality keyboard and mouse.
I would recommend this to a friend
Rated 4 out of 5 stars
For the price you’re getting a decent product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a standard, cheap computer. Does what I need, if it was any more expensive it would definitely not be worth it.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product, received it on time and had no issues
I would recommend this to a friend
Rated 1 out of 5 stars
Wasted effort
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video card failed in the first month. I had to return it.
After spending hours connecting the hardware and loading my software, I expected some sympathy from Best Buy during the return. That time was wasted. Return policy gave only the initial purchase price.
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Highly recommended.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Portable yet powerful. Ideal for home office. Great value for money. I could not be any happier with this purchase!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great price!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price. We had to return it only because my son wanted an actual gaming computer
I would recommend this to a friend
Rated 1 out of 5 stars
No to Dell refurbished
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a chance on a dell refurbished, never again. Drive crashed March 2nd.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Mr.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it would not work when the geek squad tried to set it up here in my house.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Missing part
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Third refurbished computer missing part. Returned.