The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Rated 3 out of 5 stars
Disappointing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this computer which was supposed to have Windows 10. The product code on the bottom did not work. I had to purchase a download of Windows 10 for which I paid $196. Very disappointing. I wrote HQ requesting a reimbursement for the software I had to purchase. I have not yet heard back. I have never had this much trouble with a refurbished desktop until now. Because of the pandemic, I could not reach anyone at the store I ordered it al so I wrote to Best Buy HQ. Wish me luck.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Came as ordered
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered a refurbished desktop as a lower cost alternative to getting more power. It was easy to find the necessary specs to compare performance and it shipped just as they said.
I would recommend this to a friend
Rated 1 out of 5 stars
Customer Service is Non-Available
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received computer with crushed keyboard.
Have repeatedly requested for this damaged item replaced.
No response ever.
Not to email, not to delivery reply, nothing.
Computer works fine with old keyboard.
I paid for computer AND KEYBOARD.
DO NOT DEPEND ON HEARING BACK FROM THESE FOLKS.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
GOOD FOR MY NEEDS
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WORKING FINE...I DID NOT KNOW IT DID NOT HAVE A SLOT FOR A SIM CARD TO DOWNLOAD PICTURES FROM MY CAMERA.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with this PC!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this computer and excellent for the price I paid.