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Customer Ratings & Reviews

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The comparable value price is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 91 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the XPS 13 13.4” 2K Laptop for its exceptional screen quality, long battery life, and overall performance. Its portability, fast processor, lightweight design, and ample RAM are also appreciated. The primary concern expressed by some users is the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Small size and well though out

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell - XPS 13 – Copilot+ PC – 13.4” FHD+ Laptop – Intel Core Ultra 7 is a "little" laptop, that performs big. If you are looking for a small laptop that performs bigger than its footprint, then give this Dell - XPS 13 – Copilot+ PC – 13.4” FHD+ Laptop – Intel Core Ultra 7 a try. It has 16gb of Ram and 512 SSD. Honestly, I didn't realize it was only 13.4". Keyboard layout and keys are spaced nicely and key pad actuation feels solid. The keys pad layout has a very clean look and feel. I like the minimalist feel, especially on the top row of function keys which are hidden until you hit the function key on the keypad. They toggle back and forth between laptop controls. Also, I did not notice at first, it has a stealth hepatic track pad, which makes for a clean look. It was just natural to assume the track pad was where it should be. The design is thoughtful, it has curved edges, which makes it easy to slip into a small laptop bag or backpack. It does have some heft to it for a small laptop, feels very solid. The only drawback, is it only has two USB-C ports one on each side. No USB and no ports for monitors. You can always get a USB-C adaptor for monitors or USB, Plus being a Dell, you can plug it into a Dell dock. The other issue is that it would have been nice for it to have a touch screen. Overall, this laptop is small, portable, powerful enough for daily use. It looks so clean and not have a busy looking key pad, with the stealth trackpad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A modern sleek ultrabook with great performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell XPS 13 9350 is a solid ultrabook that balances design, performance, and portability with some minor areas for improvement. Design: The design of the XPS 13 9350 is simply outstanding. It’s incredibly sleek, modern, and exudes a premium feel. The laptop is exceptionally lightweight and portable, making it an excellent choice for people who are constantly on the move. It fits easily into a bag, and you can carry it around all day without feeling weighed down. The slim profile is a definite highlight. Performance: The performance is top-notch. The XPS 13 delivers a smooth and fast experience with no noticeable lag, even during multitasking or running demanding applications. It handles everyday tasks effortlessly, and what's even more impressive is how quiet it operates. The fans are barely audible, which makes using this laptop a serene experience. Battery Life: The battery life is another standout feature. With its excellent battery performance, you can easily get through a full workday or a long flight without needing to recharge. It’s very reliable for both work and play, allowing you to use it for hours on end without worrying about power. Things That Could Be Better: Keyboard: The new keyboard is a bit of a letdown. While it may work fine for some, I found the older version more comfortable and better to type on. The newer one doesn’t provide the same satisfying key travel and feel. Trackpad: Unfortunately, the trackpad is the worst part of this laptop. It’s not as precise as I would like, and I’ve had multiple accidental touches while typing. This is definitely a downside for those who rely heavily on the trackpad for navigation. Screen Quality: While the screen looks decent, it's not quite on par with other laptops in the same price range. The colors could be more vibrant, and the resolution could be sharper. Considering the premium price, I expected the display to be better. Overall, the Dell XPS 13 9350 is a fantastic ultrabook, especially in terms of design, performance, and battery life. However, the keyboard, trackpad, and screen quality could use some improvements. Despite these drawbacks, I would still rate it 4 stars due to its strong overall performance and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a very good laptop, working very well screen is too good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works so much better than my prior Dell XPS from a few years ago. It is small and portable with wonderful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable laptop. Fast and very good for school use

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing mini laptop that is more powerful than I thought. I was initially concerned that I didn't have a terabyte of storage space, but I was pleased to know that by placing things in the cloud, I could do anything with this computer. I wish it had more ports, but it connects easily to C ports and is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My second Dell XPS does not disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell XPS. The first one gave me 7 years of trouble-free use, so when I needed a replacement, the decision was simple. Compared to my first XPS, which was fast, this laptop is lightning fast. The image resolution is crisp. This go around, I did not opt for a touchscreen - I found that I rarely used it on my first XPS. In all, if you are looking for a compact, fast and reliable laptop, this should suit your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, lightweight and easy to carry. Speed and performance is good

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    same quality as apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i owned few xps before but this one is the best by far excellent finish, love the black color keyboard is great and touchpad blend with the laptop no touch screen as my previous xps but not a big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance and Premium Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Dell XPS 13 for a while and absolutely love it. It’s fast, lightweight, and the 2K display looks stunning. The Intel Core Ultra 7 handles multitasking easily, and the battery life is great for work on the go. The build feels premium, and everything runs smoothly. I also appreciate Best Buy’s excellent service the buying and setup process were quick and hassle-free. Highly recommend this laptop for anyone wanting both power and portability!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice thin laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, thin, lightweight, readily portable laptop handles routine daily tasks for my new business. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best compact laptop.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact powerhouse! If you like small screen but a beast of a performance this is it !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Last very long, good performance.highly recommende

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last very long, good performance.highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek keypad design. I use the laptop mostly for documentation purposes and serves the purpose well for me. I don’t have any issues especially with the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life and customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a great battery life. The first time best buy attempted to make delivery I was not home. The driver took the laptop back to prevent theft. Great decision. The second time a best buy sales agent also helped me with the purchase and get a time slot of when I would be home. All I needed to do was key in the payment details.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Perfect laptop for professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for professionals. Super speed, good battery and nice AI enabled camera, perfect combination.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop as it has everything I wanted such as USB port and touch screen! Small, yet mighty!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, compact laptop to carry around. Easy to store. It overheats a bit at times, but this doesn't seem to affect tge performance of the product itself. Its extremely user friendly and easy to operate. The battery life leaves something to be desired, but overall good device to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast and refined design. Initially it was getting hot but once all the updates kicked in it is running at a good temp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop with 15 hrs of battery smooth display but could have been brighter and sharp considering it's an LCD display it good no screen burning issue like you get in Asus usually. Overall a great one.

    I would recommend this to a friend
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