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Customer Ratings & Reviews

Your price for this item is $1,356.00
The comparable value price is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the XPS 13 13.4” 2K Laptop for its exceptional screen quality, long battery life, and overall performance. Its portability, fast processor, lightweight design, and ample RAM are also appreciated. The primary concern expressed by some users is the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 91 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer for IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product! I am using it to breakthrough IT cybersecurity and the computer runs the programs very well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    XPS 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with many nice features and like the smaller screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience. Very helpful and professional associates as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop I could take with me. This just fits my need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for our son who is now in college. He is able to do all of his school work and game on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop there is for the price. Xps is the best out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last one served us for 10+ yrs albeit with battery replacement once, it was a nobrainer to get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great windows laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with good battery. The screen is 1080p, but i think it helps with extending battery life. The touch pad cna be a little difficult to get used to as there is no outline for it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Strange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trackpad seemed like a nice little thing but its just not the same as regular clicking. I also dont have the biggest hands but I can carry this thing like an ipad so its just a big small for me. this is coming from a 16 inch laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    man screw a title. read me :>

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have fallen in love with the laptop only problem i’m having is just getting this login for the credit card i applied for lmaooo.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell xps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service and wonderful product not that big but the perfect machine

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Dell xps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a graduate student, this works perfectly for me. Its compact size makes it easy to carry everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatest service and computer fast and helpful to get staff done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my grandson loves it. He enjoys playing games online with his friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. Perfect for a college student. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop, considering upgrading to the better one since I think it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable laptop with good battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient laptop for light use. However, the 16 GB RAM is limited for heavy use, even multiple Chrome tabs. If you need a portable laptop, this might be good for you. The keyboard and trackpad did not, fortunately, bother me. Your case may differ from mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen size is not good for vision challenges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen size for me was too small, so I returned it for something larger. But I loved the size of it for taking it while traveling, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Truly terrible keyboard on otherwise great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been working with this laptop for a few months now, and the keyboard is just truly terrible. It boggles my mind that this was released in its current form, as it has so many great things going for it. That said, the keyboard creates no end of frustration as the keys have zero separation. One of the worst design flaws I have ever seen on a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the office! Purchased for one of our team members and it is great.

    I would recommend this to a friend
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