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Customer Ratings & Reviews

Your price for this item is $2,114.99

Customer reviews

Rating 4.6 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the XPS 15.6" laptop's 4K display, lightweight design, and overall good quality. Many users rave about the spectacular picture quality of the 4K display, while others appreciate the laptop's portability and ability to handle multitasking with ease. However, some customers have expressed concerns about the battery life of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews
  • Rated 5 out of 5 stars

    Excellent product and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works as advertised and the value was great. I use this laptop daily for work and have had no issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the laptop. The touch screen is a plus. Processor is fast...even with multiple screens open at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Machines

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best machines as well but after a certain period the fan speed increases and has a few performance issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for grad student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my so starting doctorate/PhD program. Great machine for his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop comes with everything you need. You don't have to add anything to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Laptop XPS 15 9570

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the laptop; no issues to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have wanted this for a year - finally!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wahoo / great!!! Have wanted this for over a year - waited and got it on sale / very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been almost 2 since I bought it & it’s working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MBP beater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the MBP first, returned it and got this puppy instead. Best idea ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well, like the screen resolution. Also like the power it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to work with design, photography and easy to carry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a lot of things about this computer, but it has had issues with the charger port and no one has been able to figure it out. It also has had some glitches and problems that have made it unreliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it’s very useful and last long does not get warm on the bottom and kept It long hours battery

    I would recommend this to a friend
  • Pros mentioned:
    Good

    Rated 5 out of 5 stars

    its great laptop for using video edit and PS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this laptop perfect for me i don't have bad comments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked effectively and is still working well after 3 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this laptop, at least not this version, it’s 32Gb of RAM, Core i7 and 1050Ti, but you will never be able to use all these resources because this laptop has SERIOUS issues with OVERHEATING. Even using only Microsoft Office, sometimes the temperature is around 200F, besides that, I had issues with a noisy fan and I had to replace my unit. XPS is a laptop line for light users, don’t make sense buy a top hardware if you can’t use it without damaging the computer. I would say worth buy the 16GB ram instead.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      FernandoAvel,

      Thanks for your review. We're sorry to hear about the overheating and fan issues that you're having with your Dell laptop. We'd recommend the following tips to help with the overheating on your computer:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you continue to experience fan noise, you can update the BIOS on your computer: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      We hope that these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell