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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Fantastic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a Christmas gift for my grandson and he says it is great so far.! I’m very pleased that he’s had no issues using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell XPS has a wide screen 15" is fast and easy to navigate. I am still learning aspects of this computer that are different from my old Dell Inspiron desk top. I enjoy the portability of a lap top and was very pleased with the set up provided by the Geek Squad to get me started. My only disappointment was that there was no app for easy viewing of my photos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In under one year of use, I started having problems with this laptop. It cannot hold the battery charge for more than 1 hour, so I have to keep it plugged at all times when I'm using it. Very inconvenient. My biggest issue is that from time to time it disconnects from the Wifi for no apparent reason. It used to be just once in a while, now it seems to happen every 30 minutes. How's that for playing games online on this "gaming computer"?

    No, I would not recommend this to a friend
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