Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,439.99
Clearance
The comparable value price is $3,049.99

Customer reviews

Rating 4.4 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the XPS 16" OLED laptop's impressive performance, stunning OLED display, and premium build quality. Many appreciate its long battery life and powerful graphics card, enabling smooth multitasking and efficient performance for demanding tasks. However, some users find the laptop's weight to be excessive and wish it had more USB ports. The overall experience is largely positive, highlighting the laptop's strengths in processing power and visual quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 108 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks I received it . 4k screen it’s beautiful. I am satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help at the store narrowing down best options in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, the design is sweet. The display is great. I enjoy the fn keys, etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for engineering studies and programming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The goat of dell laptops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite computer I’ve owned, highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into issues with Thunderbolt devices that work fine with an old Dell XPS 17. Dell support couldn't/wouldn't resolve despite spending 5 or 6 hours with support. Also, not pleased by limited storage and the micro SD slot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell xps 16

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable laptop. Use everyday and works with minimal issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Glad I was convinced to choose this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi keep glitching after I turn it on , when it was off for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cadillac of computers, the Dell XPS 16 32GB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Dell XPS is an absolute Cadillac of a computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love xps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best machine i have ever used. Love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the. Wey first fancy xps 13 thaf dell made with this new design language kh maybe 7 years ago to the date and that laptop was so fabulous it just died recently which is bwy i wanted ti uograde to what looked loke a bigger nicer version of my old guy (which came with windows 8 on it ) i had one driver issue with that laptop on the first day with the WiFi and then never again. But omg like one od the other writers i had constant bkue screens od death with this rig. I has to return it because im MM it has something to do with how windows handles the gpu as well as nvidea updating its drivers accordingly and well I just can’t with that. I don’t have time for it its a real shame. I dont totlaly blame dell but they are selling a laotop that has two components in it that aren’t getting along right now they need to figure out work around or uodates to rhe bios but befusse i an a darj consumer customet and nkr a business custiner i felt like they could care

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is highly recommended and provides all the tools I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Best Price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend Best Buy to everyone. They have one of the best deals that I ever encountered. They offered me free gift cards with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter who is in an arc D program. She seems to be getting along with it just fine and it seems to be more than enough computer for what she’s needing in that program so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard design creates nightmare of ghost letters

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concern about keyboard spacing of keys. My earlier Dell XPS -13 had enough spaces between the keys that there was not numerous ghost letters from hitting 2 keys at once. I hope it improves but it is very frustrating so far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    XPS 16

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not reasonable compare to its price and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop genius

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves the laptop. Doesn't stop telling us all the features it has and what he is able to do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. So easy to use and I really enjoy. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good knowledge and customer service. Delivered as promised

    I would recommend this to a friend
Sponsored