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Customer Ratings & Reviews

Your price for this item is $998.99
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Customer reviews

Rating 4.2 out of 5 stars with 165 reviews

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84%
would recommend
to a friend

Customers are saying

Customers frequently mention the responsive touchscreen, long battery life, and lightweight design as positive aspects of the product. The ease of use and fast SSD are also appreciated. Some customers have expressed concerns about the display quality, memory capacity, and the Windows 8 operating system. A few customers feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 165 reviews
  • Rated 4 out of 5 stars

    Best computer I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New windows was hard to get used to but worth the time. Some software pains but the Geeks got me going. After the start up learning curve I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice concept, the mouse sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had experienced some issues with the mouse pad, it is not responsive at times. There are times when the rotation function doesn't work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, but the mouse pad tends to not work well most of the time and it is frustrating to get the curser where you want it to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Perfect for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on my needs: light weight (i carry 2 laptops), windows 8, backlit keyboard, 1900 x 1080 resolution, touchscreen, USB 3.0, great looking screen (disabled auto-dim feature to get max brightness), and HDMI capable. i travel 2-3 times a week (2-4 hour flights) and wanted a Windows ultra portable laptop that was small enough to maneuver and use during flights (coach or business class). i use the laptop for both business and personal tasks. business use is mainly: reading/responding to emails, writing design docs, diagramming with Visio and PowerPoint and/or using MS Access to model db's and evaluate data files. the i5 processor manages these tasks without issue. personal use is web-surfing, emailing, some photo editing, streaming video, watching movies, hacking my Android phone, skype, etc. XPS12 handles these activities without any problem. in-flight battery life has been good/acceptable and i have not had to use the charger during flights. i'm not a fan of the Windows 8 start screen so i installed a $5 program called Start8 that gives me the Start Menu just like Windows 7, but with more configuration options (e.g., boots straight to desktop like Win 7). i use the touch screen about 40% of the time i'm using the laptop, mainly for scrolling through long documents, web pages or navigating to Windows 8 screen for Control Panel or other settings. although this laptop is perfect for my needs, the limited disk space will become an issue if i don't remember to push large files to "the cloud" for backup. as with any technology based product, purchase decisions are matter of balancing the product's features with your needs/desire and determining if you can manage with the product's perceived/real shortcomings. the XPS12 gives me what i need and i'm able to manage with the laptop's shortcomings (e.g., limited disk space, average mouse pad, no microSD slot, only 2 USB devices). overall i've been very happy with the XPS12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. A little pricy but I was planning on this big purchase. Again I do not like windows 8 but I do like the convince of being able to go back to the desktop. Overall this is a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer, fast CPU, a little bit heavy.... Keyboard not so great, window 8 still has a little bit hitcup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is a great converter from tablet to lap top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great to cart around, goes from tablet to full lap top with minimal fuss. No issues with this feature. However, it works a lot slower than I thought it would being a i5 processor with no additional downloads. It also blue screens specifically with Microsoft apps. It won't hold a steady wifi connection for long even with a specific wifi set up only for this specific computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new xps! I researched laptops for a long time before I decided on this one and I'm so glad I chose it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultrabook and Tablet rolled into one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money considering how much you would spend on buying a tablet and an ultrabook separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for either work or play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about 6 weeks now and love it! Happy with my purchase and would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I splurged and got this versatile laptop/tablet. It is very responsive and surpassed my expectations. The color on the screen is brilliant. Blows away my desktop flat screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile convertable laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, lightweight, yet powerful laptop that converts to a tablet. Excellent battery life. Ability to use glass surface OR keyboard to type; I thought I would hate typing on glass, but found that I really have no trouble with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to set up and begin using so easy to use my 6 and 3 yr old grand daughters use it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well built, very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get more of these for my wife and kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, fast & responsive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great on a full charge. Love flip screen, great for presentation or using as tablet. Touch screen easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my business and a lot of times in my truck. Sets up easily I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 8 is very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Windows 8 tablet to anyone looking to switch from traditional lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I bought it for doing school work ect but I'm also a mother of two and the kids love it. The convertability is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i so much love my XPS 12. very unique and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my XPS 12. I totally satisfy with what I spent to get it and even buy one more as a gift to friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.. it is so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... I have a tablet and a ultrabook in one device

    I would recommend this to a friend