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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 3.8 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers are impressed with the XPS 8940's performance, noting significant improvements over previous systems and its ability to handle demanding tasks like photo and video editing and casual gaming. The ample RAM is also frequently praised, with users highlighting its effectiveness for multitasking and boosting overall system speed. The system's capabilities are seen as adaptable to various needs, with users upgrading components to further enhance performance. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect size-style-speed for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved Dell XPS computers since the mid-90s and this is a great model to build up. Wanted to spend as little as possible for a fast processor and add depending on my needs. Ultimately will be streaming media machine but for now just teaching applications and video conferencing. Love it all over. I immediately changed the 1TB drive for a 512GB Samsung SSD and wow...fastest machine I've ever touched.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed, Ram

    Rated 4 out of 5 stars

    Good computer, I've had good luck with Dell XPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer in a general sense. It has a fast processor and a decent motherboard. It supports generation 3 M.2 so that is really nice. The 8GB of RAM it comes with will barely run anything, so plan on upgrading that, especially if you are not buying a graphics card. After I bought mine I upgraded to two 16 GB sticks of 3200 MHz RAM(which the system runs at 2933) and a super fast generation 3 M.2 drive for boot and it works awesome. This system uses Intel UHD 630 for integrated graphics which gives impressive performance for onboard graphics. There are 2 display outputs, one is HDMI and the other is Display Port. With the upgrades I've done, the onboard graphics work well enough that I don't feel the need for a graphics card at all. Works fantastic for casual gaming because of the super fast M.2 drive I added, 32GB of RAM I added and the stock 8 core i7-10700. A very capable system if you upgrade it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A Decent Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does exactly what I was expecting it to do. It has enough processing power to push the application it is bing used for, and it runs pretty quiet. I also like the USB-C port on the case’s front. The only down side is that it is a bit expensive compared to other brand with similar features. All in all this Dell tower is a decent machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Very Pleased.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Desktop; SO much better in so many ways from the old one our private computer technician custom-built for us. Of the at least 5 laptops and desktops we use for our Videography business, this is the book-keeping workhorse, with some light duty video - reviewing tasks. The only 'amenity' I loath is the INVASIVE MICROSOFT EDGE program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total disappointment for me. I returned this item on 3/12 because of slow and non responsive actions. After contacting Dell and having them run Diagnostics I was informed it had a faulty mother board or bad processors. I saw no sense in retaining it and having it fixed as I paid for new and wanted new. Dell made it sound like I should just get it fixed and except it. No more Dell for me. This may very well be a rare happening but I want people to be aware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhhh...pretty average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average processor and speeds. Wish more Ram was offered for this insane price. It was an easy set up to my old monitor. I hope it lasts me longer than the tower I bought from Dell 3 years ago. They don’t make them like they used to. They break down very easily, so hopefully that is not the case with this one. There are no bells and whistles to it, you get what you get.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello irobot39,

      Thank you for sharing your thoughts. Your feedback is sincerely appreciated and will surely be taken into consideration when designing future products. If you have any other questions, feel free to visit the support page for your XPS 8940.

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth transition, easy to install and set up. Significant improvement from my previous Dell

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    M best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box choice. It's much faster than than my last computer and it supports my photo and video editing programs. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It runs well and quicker than our other computer. We decided to get the xps for more memory and capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - XPS 8940 Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this desktop and the Microsoft Windows 10 that came with it. I connected it up to a large monitor that I already had by getting the adaptor needed to accommodate the hook up. I needed the DVD drive and it works and displays beautifully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving this product and installing it, I noticed that there was no sound coming from this system, I called Dell tech support and was told the these computers don’t have speakers on the motherboard any more,, a fifty cent speaker no longer is a part of a $800 dollar computer,, this is very sad and cheap,, I was not Happy at all !!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nothappy,

      Thanks for your review and we're sorry that a speaker was not included with your desktop. The product specifications note that this desktop does not come with a built in speaker. If you have any follow-up questions about your computer you can check our Product Support Page here: https://dell.to/3lvyf0P.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    The Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as I need it to. Fast and efficiently with lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I am still getting used to windows 10. Overall would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Quiet Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tower. It is quiet and booths up quickly. GM

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My New Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad new out of the box computer setup was fast and quick. Keyboard and mouse very smooth no need to press hard so far do good. Plan to add more memory real soon

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delievery. Set up was a breeze. Wow is this fast over my previous HP Envy. I love doing business with BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL XPS8940

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Best Buy also matched a competitors price. Takes up less room than my old Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best desktops i ever bought. Fast and powerful. I only use this for email, music, online searching and minor gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I really wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this computer would be faster than it is at loading.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell - XPS 8940 Desktop - Intel® Core™ i7-10700 -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does everything we need it to do. Would highly recommend

    I would recommend this to a friend
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