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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the XPS 13.4" OLED laptop's impressive battery life and wonderful OLED display, making it great for photography and streaming. The build quality and processor speed also receive positive feedback, along with its thin and lightweight design, enhancing portability. However, some customers have expressed concerns about the limited number of USB ports and the system's tendency to run warm. A few customers are still getting used to the connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 196 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop but missed the mark for battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is good. The battery life went 8 hours. There were no compatibility problems because it is an arm chipset. However this kind of laptop is supposed to get about 20 hours, based on reviews and the salesperson. It fell short of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but heavier than a Macbook. Good purchase though for a Windows OS lover.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Snapdragon incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself was great. And its light weight was an added bonus. However, the Snapdragon processor would not work with Dropbox no matter what we tried. It became frustrating and difficult to work and I could not afford to lose time. I had to return it.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi AThomas, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with snapdragon, lightweight and very clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Great portable laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell XPS. Great picture and very fast compared to my old work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Great deal open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up open box and it looks and works like new. OLED screen is really bright and the laptop is a big improvement over the 5yr old XPS13 it replaces. Only complaints so far are that the power button isn't labeled and the function keys only show with backlight (which you can turn on).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best laptop for frequent traveler.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact, ideal for frequent flyers.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    One of the best small laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact enough to carry everywhere and it provides the best display.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very light and fast processing. !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Battery Life. Outstanding Display. Great Performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life but app compatibility is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to carry and use. Loved it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design. Fast machine, long battery hours. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent Model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell’s XPS laptops have always presented an air of attractiveness and premium quality, and the XPS 13 is no exception. The aluminum chassis is impeccably chiseled, the keys on the keyboard have a solid feel, the display hinge is solid without a hint of wobble, and the overall footprint makes transporting the laptop a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and portable. I work in IT and this is the best laptop I’ve ever had. Very seamless and light weight. If I could give more than 5 stars I would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new laptop. I wanted a smaller lighter laptop that was easier to use for myself. This was it. Also, it is small but mighty!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    XPS 13 CoPilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, quiet, easily portable. This is a great PC to purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell xps 14 is worth the momey.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has both style and substance. Its sleek and very powerful laptop. You can just see the designs. Its flawless. Its very well built. The battery is around 10 hours, not better than a mac but still its nice. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life.Smooth performance for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It very fast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small and cute laptop while carrying is very easy and compact

    I would recommend this to a friend
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