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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the XPS 13.4" OLED laptop's impressive battery life and wonderful OLED display, making it great for photography and streaming. The build quality and processor speed also receive positive feedback, along with its thin and lightweight design, enhancing portability. However, some customers have expressed concerns about the limited number of USB ports and the system's tendency to run warm. A few customers are still getting used to the connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 190 reviews
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Best portable laptop in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and beautiful laptop. The display is the best, and it's a 3K touchscreen display! The trackpad is as responsive as a Mac's, and the minimalistic design keeps the laptop free from dust. Probably the best portable laptop on the market. For Snapdragon Elite X, install the "OpenCL, OpenGL, and Vulkan Compatibility Pack" from the Microsoft Store. It will help you run most software. This information is hard to find because it's fairly new. For most people, it's a great laptop. However, if you are into CAD design, you shouldn't get this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Lightweight, fast, and stylish!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the design of this computer! It’s fast, the keyboard is excellent, and the device is lightweight and practical. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good choice overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, compact, reliable. It is exactly what I needed. Brought to a professional meeting. I was able to put it in my regular purse. Battery lasts the entire day of lectures and round tables. It is fast, very quickly responsive. It has backlit keyboard for use during flights back and forth. I was able to easily transfer the configurations and files from my older laptop in minutes when staring up. It came with a 30 days free McAfee anti-virus and I was this close to switch, but price of anti-viral was the same and I would need to switch it in the other 6 household devices. I would give it 6 stars if it weighted 200g less.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Perfect for Road Warriors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light, this computer is just what I needed for my many business trips. Made with premium materials and sleek, this Dell attracts attention whenever I am using it on the road. It is also affordable and has enough power to be future-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop until you see what you cant use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Dell computers. This model has the Snapdragon X Elite processor. The computer itself works great. The real shortfall is that my back up WD that i currently use on another windows 11 system will not work here. My Trend Micro loads but the display does not work here. Password Manger does not work here. I have become adjusted to the flush touchpad, but the delete flush button is difficult to use. If I had to do it over I would not have purchased this system and instead got a more typical Dell laptop. It is my hope that the software companies will adapt their software to work with this unit. At the time of this writing I have been using this unit for a month. Hoping that compatibility issues with many software will get worked out. I know I am looking for a desktop unit soon and sadly I won't make this choice again unless these issues are fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact, fast, and easy to use. I bought it for 3D printing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Oled display

    Rated 5 out of 5 stars

    Great laptop with software limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with outstanding battery life (around 18 hours of YouTube viewing at 40% brightness), excellent keyboard, vibrant display, and solid build quality. Sadly Snapdragon chips don't run statistical software so I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display

    Rated 5 out of 5 stars

    Snapdragon is very snappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9.5/10 - just needs a headphone jack New xps body style is the best they've ever done. People complaining about it not being like a macbook should just go buy a macbook.. Speakers are great, OLED is amazing, not seeing the touchpad make this laptop look much more modern, and the trackpad is very responsive the snapdragon cpu is great -- battery life with it is amazing. Definitely give this laptop a shot if you are looking for an ultraportable powerhouse with an amazing OLED screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display, Weight

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and display. Battery life is really good. Very thin and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very light! Display really pops and snapdragon chip delivers good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    A Premium Windows Laptop That Made Me Reconsider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this XPS Copilot+ PC for about a month now, and honestly, it's been pretty amazing. Coming from the Apple ecosystem, I was kinda nervous about switching back to Windows, but this laptop really sold me. First off, this thing is built beautifully. When you pick it up, it feels super premium and lightweight - definitely got what I paid for here. One of the best parts? It's so compact you barely notice it in your bag, and the touch screen is actually super handy (something you don't get with Macs). I've got it hooked up to two monitors most of the time, and it handles everything like a champ. Haven't really messed with the Copilot+ features much yet, but they're on my to-do list. Look, if you're like me and you've been going back and forth between Mac and PC, this XPS is definitely worth checking out. It's got all the premium vibes of a Mac but with Windows flexibility. Pretty solid deal

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Dell XPS 32GB / 2TB is a very good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell XPS was purchased in July of 2024. It offers the best value in its class. I was tossed between this Dell and Asus. Final decision was for the extra 8GB of 32GB RAM and flip/touch screen over the Asus' dedicated graphic card that wins my purchase decision. Speed is all right. I am not a randering-demand user and thus, I couldn't really tell unless I run a lab test. Housing is well built and overall quality is an extention of the Dell XPS line for which the company had always advertise for the XPS line's reputations to the consumers. So far, I am loving it!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    love this machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this computer and i am pretty picky. it's small, fast, portable, stylish and it doesn't get too hot like every other computer i have had. i have had a few dells i liked- usually i prefer asus, but nothing compared to this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Oled display, Weight

    Rated 5 out of 5 stars

    Good daily use laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, long battery life, crisp display, and light weight. Good for daily office, school, or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alright for me but I will end up returning. Pros: Battery life and screen are nice! small and lightweight snapdragon x elite Cons: no physical keys for the function keys experienceda lot of ghost clicking when opening up certain files touchpad was buggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome on the go laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my older laptop to a PC setup and got this laptop for on the go computing and it is a great laptop. It looks great, is very portable and has an awesome battery life. I usually get around 10-12 hours on this while doing schoolwork and watching shows, surpassing the product-described battery life. The touchpad looks and feels great as well. Overall, I am a huge fan of this product and am very happy I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Nice laptop, good battery life but keyboard...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially the sam XPS Plus we have seen before with intel chips only with Snapdragon. Screen is gorgeous and there is certainly less heat issues. I however ended up going with the surface pro for more versatility , I am also not a fan of the digital function row on the keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect size, great for travel, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Slick bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have seen in a long time. I love the Snap Dragon Elite processor on it. Amazing battery life and performance. The keyboard and the hidden trackpad look out of this world. I'd prefer a 15 inch display but, I liked this so much I'm keeping this one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer, love it. The computer is lightweight, super fast and easy to navigate. It checks all the boxes.

    I would recommend this to a friend
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