Customer Ratings & Reviews

I’ve loved this device, looked gorgeous, with the 4k OLED screen and can’t say of the sound and keyboard, but unfortunately the CPU was not compatible with all the apps, or I was unlucky and had a bad experience with it. 1.- I was doing an Excel Spreadsheet, and put the sudden it started clicking randomly everywhere in the screen, thought it was something touching so I cleaned it and it proceeded to do the same thing. 2.- During a zoom meeting, only 10 minutes in, the whole device froze, could not close the app or task manager to end the tasks, so I had to hard reset by holding onto the power button. For the price, comparing to other devices it is great, but having these problems only two weeks into buying it, is a big no no. Maybe later on there some hardware and/or software updates and hopefully the computer run.

Looks good, keyboard is better than you'd think but with the 14" MacBook Pro available, there is really no reason to buy this laptop. I guess if you needed Windows based functionality, that could be a reason to buy this. It's better than a lot of it's Copilot competition but that's not saying much.

The computer seems good. It does heat up fast, especially when installing updates. My only concern is that it came with Windows 11 Pro, but says it's licensed for just Windows 11 Home, so I cant customize the settings until it's changed. When iI go and try to download the Flash image to update the OS, the boot wouldnt recognize the boot process in the flash.

Purchased for a college student. compact and lightweight. I have always had good success with Dell, so looking forward to this one as well.

Amazing laptop and extremely light. Does not feel so heavy in my bacpack. Great specs.

Its a great deal for OLED display and touch screen. Also compact and sleek for daily purposes.

Nice laptop. Good price. Light weight. Suitable for lady

It takes getting used to using the shortcut/function buttons. Constant AI pop ups can be annoying

Love it! It is small and powerful! It does all the things I need!!

The laptop is really light weight, easy to carry to my workgraphic is also nice

product config is too good fan issue sound experience though

Sleek , lightweighted master piece. Out of the box touch pad experience

Seems like a great laptop so far for my college grandchild

The people were very kind. I am still dealing with issues and I need guidance how to clear up everything that has been downloaded into my iPad and iPhone ever since I I tried to get things properly loaded on my laptop. It is causing major issues as numerous things are downloading onto my devices and slowing everything down.

for its size and weight this computer is great, fast long battery life.

This size of this computer and the capacity is awesome!

This laptop is built so nice. Great feel. Light weight. Beautiful screen. Excellent battery life. So why am I wrestling with this review? For daily tasks, entertainment, browsing and basic tasks this is a fantastic laptop. Add in the "built in AI" capabilities with Copilot and this feels like a winner. This is the Microsoft answer to high end Chromebooks. The ARM processor gives you hours and hours of sipping the power. So why am I struggling with my review? This is the 3rd attempt to get ARM processors in laptops. And they have done a fantastic job with the Snapdragon X Elite. But ARM Windows still has compatibility issues even with Windows built in apps like Snipping Tool takes forever to open and then does not function right. App compatibility in general is 50/50. Google Drive does not work. OneDrive works great, it is a MS product though. Games and software I have attempted to load are 50/50 to install and 50/50 to run on top of that. The video and processor is not powerful enough except to run at low graphics. I have had quite a few applications that work suddenly become unresponsive. For Linux heads, I am still looking for a ARM distro that is not extremely limited. I have been playing with Linux Mint LMDE 6 (ARM). There are 2 USB type C ports. That is it. You can charge over either. Unfortunately a HDMI dongle was not included like in my larger XPS. The dongle from my larger XPS works with this machine and most monitors or TVs. You can also use a USB hub/dock with no issue. The size of any monitor you attach to may cause performance issues. My ultrawide monitor is not detected by this machine with the hub/dongle I use with my other laptops (work and personal). This is my quick trip laptop. The touch screen is quite, maybe overly, responsive. And a excellent fingerprint magnet! There is 512 GB of storage and 16 GB of memory. Neither appears to be upgradeable. Memory reports back as a single slot. The SSD may be upgradeable, but it reports as fixed hard drive. The keyboard is backlit, you will need to mess with bios setting (F2 during boot then System Configuration) to keep the keyboard backlight on and determine if the capacitive buttons are function keys or multimedia keys by default. This can be controlled using the fn key to switch between function and multimedia. The power button is hidden next to the backspace key. Touch typing is a challenge, the keyboard is very flat with very little key travel to activate the press. It is a bit hard to feel the separation between the keys. Copilot works really well, but is still quite limited. Being able to generate AI responses, even while offline is a nice addition, but not a deal breaker or maker in my mind. In all honesty, AI seems to be not much more than a chatbot in front of a web search engine at this point. Being able to create images is nice and can be fun, but has limited uses in real world application. Being able to expand on a search or ask for a way to present an idea is helpful. With this being ARM I am surprised there is not a cellular option. I just use the hotspot on my phone if I need internets. Another thing that surprised me, the hinge on the screen does not flip completely back to be in a tablet type mode. Overall I really like this laptop. I really want to love it. It is great just grabbing and taking with you somewhere like a doctors visit where you will be waiting a long time or on a train ride. It is so lightweight and takes up about the same room as a tablet in a backpack. This would also be great for a student for use at college. My biggest gripe is an oldie but goodie. ARM compatibility. But it is getting better.

nice computer with new snapdragon chip, run way faster.

Small powerhouse, very light mobile and great battery.

I'm giving 2 stars for battery life. If your workflow involves any audio or video production I'd steer clear of any Windows ARM based machine until more delevopers are on board. I could not install any audio applications on this machine, including Ableton Live, Reason 12, or Bitwig Studio. The problem is the drivers. They need to be rewritten for ARM. I the end I returned this and picked up the other XPS with Intel lunar lake chipset. Battery life is just as good and full compatibility.