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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the XPS Desktop's performance, ease of use, and ample RAM and storage. Many appreciate the numerous USB ports and quiet operation, finding it a powerful machine with excellent graphics capabilities. The desktop is also praised for its reasonable price and sufficient memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 385 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just the replacement desktop that I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new desktop computer to replace a failing 10 year old machine. The Dell computer configuration was a perfect match for my computing needs. Great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XPS is a good basic computer. I needed to install Win 10 Pro and more disk, 8TB. But when I tried to have Geek Squad put in an SSD for the C drive Dell's setup wouldn't let them. They really tried hard, but Dell has that C drive locked down tight. The computer works well. Be sure you have the right video cables, converter cables have too wide a bezel to fit two in on top of each other. I had to go converters with 3" cables to get it to fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    The computer was very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up this computer was one of the fastest and easiest of any computer that I have purchased thus far. While there was a minimum amount of documentation, I found that the set-up was intuitive. The on-device prompts were clear and to the point. As of this review, the computer has run flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Desktop. Both sleek and easy. Made all the difference in the world to use my computer. Wasn't sure about the Dell, but I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because daughter is doing graphic design classes. It is less than a month purchase, but very pleased with it so far. No issues as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for working from home. Very fast and efficient for file transfers. We always buy Dell products and always from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love my new computer. Switchover from old PC installed by a Geek. He did a good job. Now, I have to learn all the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid quiet system works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system came out of the box and works great. Very good disk performance and just an overall solid system for home of home/office use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ram, Speed

    Rated 4 out of 5 stars

    Good buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok and fast enough Enough memory. And easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive, Fast, Easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer primarily for photography related projects. Photoshop does great on this system. The extra memory is a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this computer looks pretty good it’s pretty fast the only thing I didn’t like is there’s not enough ports on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad to finally find a computer for a great price that will be able to meet the needs of the student it was purchased for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup and put to work immediately. It has good speed and is able to work with large databases without any problems. It is very quiet and does not produce much heat in the work area. The memory is more than adequate for all of the applications that I run and I am able to keep several open at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this model and its hardware on several sites before buying and I was not disappointed it performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Have always liked Dell products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about time to upgrade my computer and found this one at Best Buy. Have been very pleased with its performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good desktop PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good desktop PC. I have owned Dell desktop and notebook computers for several years and find them very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed, Usb ports
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fast, flexible computer but some shortcomings

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest Dell XPS computer is quite the speed demon -- assuming you have not bought a new computer in a while. Equipped with Intel's fast Core i7 CPU, a massive 16 gigabytes of RAM and a turbo charged Intel Optane cache system that approximates what you might get with a super fast SSD, this thing can tear through most tasks in short order. I think all computers should be equipped with SSDs since they many, many times faster than even the fastest mechanical hard drive. I have to admit I am puzzled why so few computers have them. I assume most manufacturers figure many people need the massive capacity regular old hard drives provide -- this one comes with a 1 terabyte one -- and SSDs can get very pricey at those capacity levels. Still this system is a good compromise between speed and capacity. Speeds are similar to what you see on computers with hybrid drives -- essentially an SSD and mechanical hard drive in one. Boot time, once you have completed setup and updates, is an easy to take 15 seconds or so and the XPS can do almost anything you want it to do without really breaking a sweat. Even the slowest Web site loads likety split and demanding streaming services like Playstation Vue, which bogged down my older Core i3 computers, works just fine on this one. Setup was fairly easy and fast. As usual, it helps if you have a Microsoft and Google account for quickly setting up e-mail and browsers. Updates, which often can take hours or days, were pretty fast because this is relatively new model and few Windows updates were required. This XPS model comes nicely equipped for the most part, with an amazing 11 USB ports (an assortment of USB 2,3 and 3.1, including one USB C), a very fast AC wireless internet capabilty built in and plenty of open slots for expansion. There is also and SD slot on the front and a CD/DVD player/burner. My only real gripe is with the super cheap wired keyboard and mouse. For this price, one would expect a better wireless mouse and keyboard setup. But you can buy your own for not a lot of money and toss the ones that came with the computer. Styling is an improvement over earlier Dell models, with a black plastic case and a face that is fat slab of stainless steel. But the design lacks forethought. The four front facing USB ports are directly over the CD drawer. So if you are using those for the aforementioned mouse and keyboard, the wires block the drawer. All the more reason to junk them. Be aware you may also need to upgrade your monitor, since this computer only supports HDMI or display port. No VGA. No DVI. If you are sensitive to fan noise, that might be an issue. That Core i7 chip and power supply require a lot of cooling and the venting is out the top, not the back. So the sound is more noticeable than on some other computers. Included software is the usual one year McAfee security/anti-virus package, a one month trial of Microsoft office and Power2Go CD burning/ripping software. All in all this a nice fast computer with enough ports and slots and more than address the needs of the average user.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @daytonadan, We are thrilled to hear that you are enjoying all of the bells and whistles that your new XPS Desktop has to offer. We are glad that the Intel i-7 Processor speed of your new device is meeting your needs and we know that as time goes on this will continue to be an important feature. Thank you for your overview of the 1 TB HDD accelerated by Intel(R) Optane(TM) memory that is included with this device compared to other similar models. Intel(R) Optane(TM) memory will continually adjust to your frequent tasks making everything you do fast, smooth and easy for an optimal computing experience, with plenty of storage space! We know that these tips will be particularly useful to future customers who are considering buying a new desktop. Your feedback about the easy setup and updates for your new tower are consistent with other reviews and we are glad that you did not have any issues that setting up a new Desktop can sometimes have. We are sure that the 11 USB ports are more than the average user will need but we hope that you are able to make the most out of them and you might even consider plugging in your keyboard and mouse into a port in the back of the tower so that the CD/DVD drive is not being blocked. Thank you for your valuable feedback about the styling of the tower as well as the placement of the fan. We will share this feedback with our team to consider for future updates. We wish you all the best with your new device! - Bryan Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an upgrade from a similar older version.This one is super fast and a delight to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is way more computer here than I will ever use but at least I now have what I need available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer and it's one of those computers you buy and don't need to upgrade for a while!

    I would recommend this to a friend
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