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Customer reviews

Rating 3.3 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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68%would recommend to a friend

Customers are saying

Customers have good things to say about the 4-Cell Lithium-Ion Battery for Select HP Laptops, praising its perfect fit and fast charging capabilities. However, some customers have encountered issues with the battery not fitting their laptops or compatibility problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried to put the replacement battery in and it does not fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement battery for HP Pavilion Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for my replacement battery for my HP Pavilion Touchscreen laptop. Perfect fit, charges fast and fast delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Battery didn’t fit, but customer service was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery didn’t fit my laptop. Apparently the manufacturer no longer supports the model laptop I have. Good customer service from the Best Buy crew at Polaris, though. They were very helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first i had some difficulty snapping it into my hp laptop. i eventually got it in and it charged up just fine and has been doing its job for several months. we'll see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a misfit for my computer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not fit my computer! I had ordered a battery to fit my HP Laptop and this battery was delivered expeditiously but it was not compatible with my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    A big NOPE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly confused when I ordered my laptop battery. I couldn't figure out why it wasn't clicking in all the way. So I took it all back to Best Buy including my laptop, hoping I would get someone help of an explanation. Someone came at curbside and took my the battery and my laptop into the geek squad where they tried to FORCE the battery in! They got it to work and turn on, but my laptop wouldn't fully open and then the part that rotates were splitting open! I immediately turned off my laptop and when I took the battery out, the only side that was clipped in broke! I'm grateful it was the crappy battery and not my laptop because I have pictures I can't get back of love ones who passed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    DOES NOT FIT.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!!! DOES NOT FIT.!!! Looks the same but plastic shell is 1/8 inch off to the right . I will never buy a DENAQ product again. . ever... never again. I used original battery number to cross over to DENAQ NUMBER MATCHED UP PICTURE. I REPEAT DO NOT BUY DOES NOT FIT. VERY UNHAPPY.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    budget battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice budget friendly battery for laptop. Ordered online for store pickup, curbside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong battery for my laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like a good product but I guess the issue was that this wasn't the right replacement for my laptop. Seemed very similar though. So got it refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's laptop needed a new battery. I ordered this one and it worked out great for her laptop.Rather get a battery than buy a new laptop for now. So far so good. Highly recommend buying this battery instead of buying a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the right battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a fine battery, but the salesperson that helped me at the store was incorrect in recommending it- did not fit my laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wrong part but good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person on the chat was friendly and helpful and linked me to a replacement battery for my laptop. The item came promptly. But it was the wrong battery, even though I gave the person on chat the original part number. I successfully returned the part and received my refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dead Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered and receive my battery in August and today it is not working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good battery replacement at a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery for my laptop has approximately 2 hr life and for the money it is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not fit my laptop. Battery didn’t fit even though Best Buy advised it was the correct battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok value compared to all other laptops battery pricea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit my HP just perfectly came fully charged. quick to recharge as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wrong battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wrong battery. Did not fit. Do not make a battery for my computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy new one at 11/03/23(NM-LA04-6), But is no work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DENAQ - 4-Cell Lithium-Ion Battery for Select HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I check and review battery as same model, but when it received. I saw It is not match my laptop. I don't like that.

    No, I would not recommend this to a friend
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