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Customer Ratings & Reviews

Denon - IN-Command Series 665W 7.2-Ch. With HEOS 4K Ultra HD HDR Compatible A/V Home Theater Receiver - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 62 reviews

  • 20%
97%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-20 of 62 Reviews
  • Rating: 5 out of 5 stars

    Feature rich and worth the $$$

    Posted
    DigitalDaveyboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was hesitant to purchase this based on a few mixed reviews, but after comparing the specs of many models from a range of manufacturers, I took the Denon plunge. First off, I'm an audiophile of sorts, and have been using medium to high-end receivers since the 1980s. Substandard audio can literally hurt my ears, so my expectations were fairly high to begin with. Setup: straight forward, the Audyssey speaker calibration tool is fun and works great! Sure it takes a few minutes of moving the mic around, but the TV interface is easy to follow and automated speaker calibration was worth the time. Features: read the specs, exactly what it says. Joining the home network was a breeze, 4K blue-rays played instantly, pairing with Bluetooth took a few minutes, but then streaming music from a smartphone was great! All-in-all a very user friendly device. Sound and display quality: Top notch! Some say it's a little under powered, but this is solved by adjusting the source input levels for each device. No voice synch probs at all during 4K play, and although I've only tried it in 5.1, it sounds nearly as good as my 7.2 setup downstairs (this is in the loft for the kids). I'm going to add a couple of rear surrounds during the next Klipsch sale because I expect it'll sound even more massive! Music playback: Awesome! I heard that Denon was better at movies while another leading company was better at music, but this receiver kicks in both departments, and all through bookshelves and subwoofer! Go figure! Games: my boy's WiiU sounds killer in surround sound! In summary, for a sub $1K receiver, you could definitely do a lot worse! I'm totally satisfied and the only remaining checkbox is if it stands the test of time. Fingers are crossed!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    First time Denon buyer

    Posted
    InsigniaCableReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I must say that this receiver is overkill for me. I'm using an external sound bar for the main entertainment system. The Denon merely drives the Bose speakers mounted outside. The unit does work well although a little confusing so far. Have only had the unit for a month. Nice to have all the internet features and internet radio available at the touch of a button. I can't review the sound system that the Denon would create as I'm not using the surround features. It is a nice unit which I was lucky to get on sale.

    I would recommend this to a friend

    • Brand response

      Denon Team

      Hey InsigniaCableReview,


      Thank You for giving us a shot, and even more for leaving us this great review.


      Thanks,
      Denon North America

      denon

  • Rating: 5 out of 5 stars

    Amazing Sound

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I upgraded to this unit after my Pioneer Elite crapped out after just over 2 years of use. First thing I noticed was that it just sounded so much better. I also like that it came with twice the factory warranty length as the Pioneer. I can tell that it was made with much better components. Setup was a breeze. I dont like the phone app as much as the Pioneer app but it's not something I use all that much. I have a logitech Harmony remote that integrates perfectly with the system. This is my first Denon purchase and so far I'm very impressed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Receiver For The Money

    Posted
    BWM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm very happy I purchased this item. It has great sound and all the inputs you need. It works best if you hook it up via ethernet. It has Apple play and Bluetooth so you can play your phone apps and computer music through the system. I would give this five stars but no instruction book was included. The download from the Internet was very confusing and hard to understand (and I like reading instructions). Thankfully, the Best Buy salesman who suggested and sold me this system was able to give me tips on how to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very smart receiver

    Posted
    cobraguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The geek squad installed my new A/V receiver. They simplified all the cabling used in the old system by running everything thru the receiver, so I have way fewer cables running around behind the equipment stack now! This device is really cool. It "recognizes" every device hooked up to it as soon as it is turned on and re-configures the inputs and audio to match. WAY COOL! I think my sub-woofer actually sounds better than it did with the old receiver.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value for the Money!

    Posted
    DKPLAND

    The quality of the receiver is so unbelievable that I am tempted to post the review. I bought this receiver to be used with my old little Bose speakers. I earlier had a Pioneer Elite and now moved to Denon. The quality of sound and the bass it produced is amazing. I never felt that way with these speakers. In fact I feel this is better than my other Denon receiver used for my media room which is priced over 2X to this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Premium sound and video home theatre system

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had an old analog component cable hook up 6.1 home theatre system and upgraded to this model since purchase of an OLED smart TV, the audio and video were obvious. I had a little problem with the setup instructions or lack thereof when it came with the audio but was able to figure it out. 4K and audio amazing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best on its price range

    Posted
    Neil
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this from best buy on a sale back in December 2018. Connected my pair of klipsch towers, Klipsch center, a pair of klipsch atmos, martin logan 700 sub, and a pair of def pro monitor 800 for a 5.1.2 set up. After more than a month of use, I am very satisfied. My speakers are now fully broken in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mid level receiver

    Posted
    BlueOvalFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Replacing an ailing AVR. Picked this up on Black Friday, price was fair at $525 and seems to do everything reasonably well. Love the Alexa and phone app capabilities and seems to power my klipsch speakers well. Definitely better products out there but didn’t want to spend much more. Happy with the buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Never knew how good a new receiver could be!

    Posted
    Marc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I was introduced to the Denon receiver, I never dreamed that this brand would out deliver my experience with Yamaha. The Denon has all the bells and whistles that define new technology. Let’s not forget the improved sound quality and functionality way better than Yamaha!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent tuner, but network card failed quickly

    Posted
    Ibuyalotoftech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    As with a number of tuners that I have purchased, the network card on this one lasted less than a month and completely failed. I'm on the way in to exchange it today. I was hoping for more as I have 3 other Denon's that all seem to be working well. I'll keep my fingers crossed.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Died after 5 weeks

    Posted
    Jimk
    • My Best Buy® Elite MemberElite Member

    Product work fine until one morning would not turn on. Red light continues blinking means no receiver. Very disappointed should have stayed with Sony but was convinced by Best Buy to purchase Denon. Now I have no receiver for next month since I need to send to service center

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Receiver

    Posted
    Dinofrankie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Replaced a prior model Denon that still worked great, but we wanted to play Spotify content through our wired speakers. We are very pleased with this receiver. Does everything we wanted. Music and TV sound quality is crisp and clear. Highly recommend!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not that great

    Posted
    TCPHX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will attempt to return this item even though I am slightly past the 15 day return deadline. Very hard to program and figure out. App isn’t very useful and the receiver comes with no instructions. Also not very powerful to feed all 7 speakers.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds Great

    Posted
    FKM12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Still learning my new Denon AVR. Lots of features. Sounds great. I would recommend this unit but I do have to share that the first one failed one week in. I tried a comparable unit from a competitor, but returned it and gave Denon another shot. Glad I did...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Have owned Denon equipment for over 15 years

    Posted
    DenonLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wonderful product - a few shortcomings. 1) Need signal strength meter for FM reception, 2) be able to up-convert composite/component video to HDMI, 3) separate impedance adjustments for Main Zone versus Zone 2

    I would recommend this to a friend

    • Brand response

      Denon Team

      Hey DenonLover,


      Thank You for giving us a shot, and even more for leaving us this review. Reviews help us learn more about what our customers love and would love to see changed or updated with the units. I will forward your concern to the appropriate department where the team will take it into consideration, for future models, where this could possibly be updated.


      Thanks,
      Denon North America

      denon

  • Rating: 5 out of 5 stars

    Reliable Denon

    Posted
    LaurieP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my 4th Denon receiver and out of the box I'm happy. For the price and bells/whistles, Denon delivers. Since I use the Harmony Elite remote however, I can't comment on the Denon remote functionality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound.

    Posted
    SToddE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works well with all of my devices and sounds great. Just a few issues getting the tv to turn on and off when a device turns on and activates the receiver. Easy to set up and use though!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Home Theater Sound

    Posted
    Blage
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my third Denon reciver and I have had great results from each one of them and all three are still in service. I upgraded to this new one and it has been point on for what I needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great receiver.

    Posted
    hamta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded my home theater receiver to take advantage of my 4K TV. I had Geek Squad install this new receiver and recycle my old receiver. Geek Squad did a great job setting everything up. Everything works perfectly.

    I would recommend this to a friend