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Customer reviews

Rating 4.7 out of 5 stars with 75 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 75 reviews
  • Rated 4 out of 5 stars

    Thanks for all your extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to troubleshoot the issue was great. They were training other members and our issue was unique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of installing and removing old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving so needed to have the tv uninstalled and packed for shipping to our new house. Job was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super TV and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Sound bar. The TV cabinet is very nice and looks good in the basement. People have said how nice it looks. The Geek squad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my new TV and took away the old one. They also made sure that the connections where hidden away properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound System Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and installed my new Dolby Atmos Home Theater set up as I wished for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled all my television installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were absolutely great. Handled all my installations with expert knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See first review. This is for the second tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected problems from first installation. This installer knew what he was doing and corrected wi fi set up and set up the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided service and setup as promised. They were on time did setup in professional manor and explained operation to us. Service was well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and replaced a TV that was defective. Great job and set up the new TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully it will be great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the service yet but plan onto when I move to my new home. I’ll see if the cost is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had spent more time reviewing new features on the the Smart TV and the frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad employees hooked up everything perfectly. They were very courteous, helpful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived within their prescribed appointment schedule and were very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very efficient and friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad Reassemble it for moving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take down and reassemble 2 televisions with sound systems! This was done professionally and with ease?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV’s/sound systems quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total install, mounting TV’s, audio systems, they did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my TV, but there were issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television install went well, but after installers left there were problems with multiple remotes, and a request for the guys to return to address the problem was met with a strange response. Subsequent problems developed with sound control and pairing with remotes and a Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss set up.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new home entertainment system with no fuss. Would do this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times now and they have never let me down

    I would recommend this to a friend