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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1027 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the camera quality and ease of use of the Phantom 4 Quadcopter. The stability, obstacle avoidance, range, and other features are also well-received. However, some customers have expressed concerns about the battery life, price, and flight time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,027 reviews
  • Pros mentioned:
    Camera quality, Speed, Stability

    Rated 5 out of 5 stars

    Durable, Robust, Faithful Phantom 4 Drone A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Phantom 4 has been a workhorse, its went down once from 50 feet up, tumbled through a tree, but still flys and films excellent for my classic car YouTube channel, Samspace81. I've put many miles in the sky on my Phantom 4 and continue to over 1 year later! Its fast, stable, very capable camera, gimbal and powerful, large bodied and better than the smaller drones out there. Highly recommended! A+ Would buy again or a Phantom 4 Pro. Best Buy is also A+ as always.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Obstacle avoidance

    Rated 5 out of 5 stars

    Greatest Drone Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best drone you can get in this price range!!! Please consider this over the Yuneec selections, as its range, live HD view, features, and obstacle avoidance are far superior to the Yuneec selections!! As far as this drone goes, here is what you need to know: -it's crazy stable due to GPS and optical stabilization. Let go of sticks and it hover perfectly in place!!! -it's obstacle avoidance works great unless there are small twigs and tiny power lines, otherwise, flawless!! -The Lightningbridge used for live HD is amazing, almost zero lag, and has better range than wifi!! -The quad takes insanely nice video and pictures -the advanced features such as active track are awesome and offered no where else (active track follows and object using the camera to follow a highlighted item optically, so no remote or GPS tag is required) -idiot proof features such as return home (while avoiding obstacles) and obstacle avoidance make it the safest drone to fly. Not to mention 20-28 mins of flight time, which beats most other brands!! -DJI GO app is heads and feet above any other brand!! It's easy to use, not cluttered, records every flight. And bonus for new pilots, has a built in simulator that was very important to my beginners success!!! Overall, you can't beat this quad!! The only copter I would recommend over this one may be the DJI inspire, but only for professionals that need a 360° gimble. For professionals and hobbyist, this drone does everything flawlessly and easily!! My 5 year old nephew can fly it safely! So if your looking for a feature packed, safe to fly, awesome drone. This is the one, no doubt!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Stability

    Rated 5 out of 5 stars

    Everything and more..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and flew smaller uavs. After watching several YouTube videos I decided on the phantom 4. It does everything exactly as it states. I've flown it half a dozen times now. It practically flys itself in the default mode. The smart return works great and I also flew it out of range and it returned as expected. Also, under normal weather conditions you can literally just lay the controller down and the thing won't move from its fixed spot. I would recommend watching third party camera tips and tricks too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    All around just plain epic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research before finally deciding to purchase the Phantom 4. Its been just over a month since my purchase and have zero regrets. Its an amazing machine and takes awesome video and pictures. The range is excellent, I have only been out 2 miles but have had no problems. I first used an iphone 7 plus for the monitor and then switched to an ipad mini 4 cellular which I would highly recommend! It does not use cellular but you need the cellular model for gps, just an fyi. I would highly reccomend the Phantom 4 to anyone looking for a recreational drone that goes fast, far and takes great pictures and video. Also do your research first because I would of not purchased from Best Buy if they wouldnt of price matched an online competitor that was a few hundred less!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned to fly on a Syma X8. The Phantom 4 is so easy to fly even for beginners. It takes great video and pictures. I use it to check property line and check on livestock when I don't feel like riding the property. I was able to fly 3.6 miles away and 3.6 miles back. I lost connection a few times going out and had to override the auto return to home feature when the battery got low but made it back to initial take off with 18% battery remaining. I flew it in "P" mode which enables all of the safety features. In sport mode with a little tail wind I was able to achieve 61.7mph Very convenient!! Fun!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Drone. Love it. Great 4K video and pict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best drones out there in this price range. This drone is very easy to fly very responsive and fast if you choose. It has serval flying choices like Follow Me and Sport modes. I would recommend the Phantom 4 to everyone it's a great product. Hours of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Stability

    Rated 5 out of 5 stars

    Best Quadcopter in its class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent the past 2 months flying this thing and I couldn't be happier with my purchase. I recommend this drone to beginners and professionals. I'd never flown before this and I've never crashed. So from a beginner to someone interested in buying this particular quadcopter, I say go for it. You won't regret it! STAY IN P MODE UNTIL YOU LEARN HOW TO FLY!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed, Stability

    Rated 5 out of 5 stars

    Best drone period......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much deliberation and personal experience(I also have a phantom3 standard) I wanted something different but kept coming back to dji. Simply the best, rock solid stable, incredible vids and pics. Fast if need be. many safeguards no cons here love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Drone Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Phantom 4 drone lived up to all the release hype. Easy to fly, great features such as P.O.I, Active Track and auto return home just to name a few. If I had any negative criticism, it would be the lack of instructions that came with it. Had to resort to YouTube to figure out a few things. Ultra 4K camera is very sharp!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speechless when I got this drone just wow!!! Gona keep it short and simple I walked in not knowing how to fly drones or anything just walked in blank so great reviews great videos on this product so I was like why not. It is super super super easy to fly 2nd day I was alredy flying like a pro and taking it to its limit. It takes amazing video and pictures that nobody else gona be able to take. I chose this drone over all the other drones in he market cause I notified allot of pro photographers Always went with dji and now I know why it looks classy it is build fantastic and just has so many great features that not every drone have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    FANTASTIC Drone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a drone, DJI Phantom 4 is definitely one you need to consider. Fantastic video, photos, and WOW is this thing adjile, fast, and just fun to fly!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is my first drone, it work really well and I had it up and flying in a few hours. The pictures and movies that this takes are unbelievable, they are crystal clear no motion. I'm still using mine in the learning mode which slows things down a little, saves you from crashing into things etc. My only draw back is the battery - only last about 20 minutes - so you need to buy more then one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I made the perfect choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched drones for over a year before I finally bought one. I feel like I definitely made the right choice. Setup was easy, but do take your time and watch as much YouTube as you can handle. The Phantom 4 is very easy to fly, my eight year old daughter has even flown it (with dad VERY close by, of course). The video and photos are unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to fly as Pie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when i read the reviews on how easy it is to fly. My First flight was a sucess. Well, I am now a believer. The controller is the perfect size, and my ipad mini fits snug. The controller is not over loaded with confusing buttons. The videos and photos are high quality and very stable, don't believe me, check out the videos on my YouTube channel, Drone Ojo. Don't think about it anymore, just buy it. It currently on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first drone ever. Wow its so amazing! I can barely believe it. It is SO easy to use. In my case I did wreck it, but I was shooting by flying in between buildings at a high rate of speed backwards. My advice is to fly forwards so you can have the dont hit anything assist. I already have it fixed and flying again. It shoots AMAZING video. We are featuring it on my youtube channel as well!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    AHHMAAYYZINGGG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Ferrari. Just perfect. The fact that it is Black gives it a Star Wars Empire look. (An Emperial Drone) if you will. The black remote is sleek. The ONLY challenge I've had is with the batteries. The one that came in the box with the P4 was D.O.A. Fortunately I ordered an extra that came at the same time the drone arrived. So I ordered, returned, order, returned "5" black DJI P4 batteries. Finally one arrived that worked. The others came with no charge and would not charge. The Palm Desert Best Buy Manager gave me a discount for the last one. I looked up battery issues, and it unfortunately is common. I figure it is growing pains for DJI trying to keep up with the demand, hence production shortfalls. In my opinion aside from battery issue DJI has made a masterpiece. The P3 had issues with soft wear issues because the transfer was via wi-fi and was spotty. Now the P4 uses direct USB cable to link updates. Sports mode is insane! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning aerial photos and video for novice pilots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the DJI Phantom 4 about a month ago. Since then I've logged about 15 hours of flight time and taken several videos and photos. The Phantom is extremely easy to operate and the photo and video editing software in the free DJI Go app makes sharing my flights on social media or with my friends a breeze. The obstacle avoidance system provides another layer of comfort in flying safely without damaging property or my phantom. The intelligent flight modes, like "point of interest," allows me to take really professional looking shots in just a few simple steps. Buying the phantom 4 at Best Buy has proven to be a smart decision. After I got it home from the store I realized the SD card was not seating properly. I took it back and Best Buy exchanged it without any hassle. Two weeks later the Phantom 4 went on sale for $200 less and came with a free battery. Best buy sent a free battery to my local store and credited the difference from my original purchase price. I was apprehensive about making such a big purchase for a hobby item but the quality of the Phantom 4 and the support I've received from Best Buy has set my mind at ease.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gonna keep this short and to the point...this thing flys itself! Watch some YouTube videos before you fly it to learn about the app and the setup etc. because the instructions are lacking. Learn about all the intelligent flight modes BEFORE you take it on you first epic shoot...and you won't be disappointed---the Phantom 4 is an amazing addition to my photography gear and worth every last cent! Also, get a car charger and at least one extra battery if you plan on using it away from home. I wish I had spent the extra on the 2 battery bundle!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quad for all skill levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this after returning 2 previous quads, the phantom 3 standard (never got a chance to fly it due to update bricking it) and Yuneec Q500 4K. After much apprehension of updating it out of the box, I was pleasantly surprised. It flies great and the camera is perfect for someone like me who is not a photographer by any means. Picture quality is crisp and the videos are steady, sharp and realistic looking. After flying this for a few days, I couldn't see myself with another drone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone, I'm very happy with it, easy to fly and very good pictures and videos, fair price, the drone reach about 1 Km radio in city, I'm going to taste out of city.

    I would recommend this to a friend
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