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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 29 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the DEEBOT D35's excellent cleaning performance on hard floors, effectively picking up dirt and pet hair, and its ease of use. However, a common complaint centers around the robot's short battery life, limiting its cleaning coverage in a single session. The device is also explicitly designed for hard floors only, and is not suitable for carpets or rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Cons mentioned:
    Floor type

    Rated 4 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these through the daily deals at BB and have had them about a month now. They have great suction, are able to get themselves out of most sticky situations and can find home provided you don't hide the base somewhere that makes it hard for the bot to see the beam or whatever it uses! Overall, I like them. They're our first venture into these little guys and so far I'm happy with their performance. They are exclusively for hard surfaces, so need to mention that! I call them my little soldiers ready for their next "tour of dirty" but then I'm very un funny like that!

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Glad you are happy - Love that "tour of dirty" line :) Ecovacs

  • Pros mentioned:
    Cleaning performance, Dirt pickup

    Rated 5 out of 5 stars

    Great for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for picking up after the dogs. I have hardwood floors and this Deebot saves me hours in cleaning time. It picks up dog hair very well and the dogs got used to it in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best robosweeper on the market but if you're looking for a great value to clean hardwood floors and short carpet then this is worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Robot Vacuum and I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one for a long time but did not want to big bucks for the "other" brand, to only find out I didn't like having one. I enjoy having it and does the job. I hated to move my couch just to sweep under it and this goes right under the couch. The only problem I'm have with it, is it will not return to its charging station. So I have to look for it later on.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Glad you are enjoying the D35. If it's having trouble finding it's way home, try moving the dock to another location. Sometimes there's interference, like a wireless router, or too many connected devices in the area, that make it difficult for the D35 to find navigate home. Please drop us a line, [email protected] with any other questions. Ecovacs

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Vacuum, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Vacuum to pick up dog hair. Unfortunately the battery doesn't last very long, and will need to be replaced sooner rather than later.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST HELPER EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HELPER EVER! WORKS BETTER THAN I EXPECTED. EVEN GETS UNDER MY ROLL AROUND STANDS. HITS EVERY SQUARE INCH OF FLOOR AND CORNERS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Low cost option for hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need to vacuum carpet, this robot will do. Beware, however, that you can't just turn it on and leave your home hoping to come back to a job done. If it gets stuck, it will turn itself off and wait for you to clear its path. You have to be home to supervise it or have no abstractions. The most lcommon places it gets stuck in my home are under computer chairs,doorsteps and bar stools. It is thin and is great to clean the dust under the bed. Easy to use and most affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Just for floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok to week product, you get what you pay for, mainly to vacuum floor , it is not strong for carpit and can't go over rugs as it will get stuck on the edge , difficult to predict which way it is going, I think It should be priced at $100 or less product comparing with high level competitor , battery life is short , sometimes it can't reach the base and battery dies before it is able to go back, also it will take long time going around to find the base, If you have more than 1000 ft floor , carpit , non flat clear floor , more furniture then try a stronger product.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      SamAI200 - thanks for sharing your experiences. It sounds like you might need something to clean carpet as well as bare floors. If that is the case, you'll want something other than this D35 Bare Floor Cleaner. We would be happy to trade it in for another model that is designed to clean multiple floor types. At the very least, we'd like to talk to you about the battery life concerns you mention. Please contact our Customer Service Manager, Jim @ 888.966.0895 and he'll help you out. Ecovacs

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this instead of a iRobot Roomba. It does it job on hard floors. The batteries don't seem to last. I have purchased a couple from the beginning. I would recommend Roomba over this but if you find it on sale I would jump on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ,I like it. I would recommend this. Best buy is good place to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot cleans our floor pretty good. The only drawback is the robot gets stuck easily. We have a kitchen mat and the robot gets stuck and it doesn't know the difference between carpet and floor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confused and ineffective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was not intuitive. It would run into the same thing every time it went into the same room though it was supposed to plot the space. It once got stuck under the couch for 26 minutes. It was inexpensive compared to other vacuums like it, but it did not work at all really.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      DanielleB - sorry to hear of our misbehaving D35. This is truly atypical behavior, and we want you to be satisfied. Please give our customer service manager, Jim a call, 1.888.966.0895 and give us a chance to make it right. Ecovacs

  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    I love this Vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on my tiles, i just remove the small mats everywhere and it cleans great. It once locked my girlfriend out of my room which was cool, i think the G/F is jealous of it. Goes under the bed, sofa and night stands. I got it for like $99 dollar and it was so worth the buy. I think it has a mind of its own, it follows me at times but its great cause i can yell at it and pretend the Government is spying on me.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      So glad you are happy - our apologies to the G/F :) Be assured, no government spying going on here! Enjoy and thanks for the smile! Ecovacs

  • Cons mentioned:
    Floor type

    Rated 3 out of 5 stars

    Good at the Sale Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As noted in most of the reviews and the description, it is only for hard floors. Works well but it did get stuck a few times and two of the brushes fell off which had to be put back on. Only recommend buying at the sale price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago and so far so good. For the price I payed it probably deserves 5 stars. The only thing is that's not so good is that it's pretty chaotic: it goes 4-5 times in one spot and then runs out of battery before going everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup

    Rated 5 out of 5 stars

    I love my robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deebot does everything the reviews said and is just a great way to keep the house clean of dog hair and dirt. I love how it goes under the furniture and as time goes by there is less and less dirt in the pickup container which shows me that it is keeping the house clean on a daily basis. It does take a while for it to finish the whole house but you get used to it and can still watch TV or talk over it with no problem. I have not had mine go back to the charger voluntarily yet as the reviewers suggest. Mine kind of balks when I put him back on the charger. He is like a bratty kid of sorts. I highly recommend this vacuum to anyone with a pet. Love my robot vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for hard/even floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase, as it helps to clean daily. However, it has trouble getting over floor changes (tile to wood floor). For the price, it's great for flat floors. Very nice that it fits under furniture and gets all the dust!

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup, Ease of use

    Rated 5 out of 5 stars

    nice hands free vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use straight out of the box. Picks up dirt very well. Purchased because I got it at a great price on deal of the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well on bare floors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes gets hung up on raised thresholds between rooms and gets stuck in tight spots occasionally but overall a very good buy for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beginners robotic vacuum. It works ok but it get stuck a lot of times and battery won’t last very long. Samsung robotic vacuums are much more efficient.

    No, I would not recommend this to a friend
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