Customer Ratings & Reviews

The sweeper bristles have disconnected from the unit, twice while in use now, but overall, it's worked as expected

Awesome product it does the job and silently I use it everyday

I bought this one because it is more modern but i should have bought the 8 because it was way better :/ this one gets confused during cleaning goes over things it shouldnt and didnt bring any back up pads for cleaning or any bags for the dirt it picks up.

We've had it for over a month now. Its been out if the box for two weeks. Everyone in my house has tried to get it to connect and work. It still has not left the dock one time. Probably will return it.

Wondering full. I love it awesome. I would like to buy it again once it damage because total tech membership don’t cover anything please don’t buy total tech support

At first, it seemed that Deebot was working great, and we were delighted with its performance; it mapped the house well, kept our floors clean, and started on its scheduled cleanings like clockwork. Then, two weeks later, it started having malfunction after malfunction, stopping in the middle of cleanings and not returning to the dock; it also stopped cleaning thoroughly, skipping entire rooms or only cleaning 50% of a room before saying it was done and returning to the dock. Battery was never an issue because it would still have 80% or more of a charge; our home isn't that big. I would have to manually select areas for it to clean to get it to finish the areas or rooms that it skipped, and even then, it would miss areas. It seemed to always get lost, too, searching for the dock in every room before finally finding it. We never picked it up or moved it during cleaning, so there was no reason for it to get lost. We tried resetting to factory settings and starting over, but that only worsened the issues. The house map would double and flip, showing two layouts, so its location on the map would actually be outside of the house. It was very frustrating, to say the least; we learned the hard way you get what you pay for. I DO NOT recommend this robot, and I am convinced the good reviews were done when it was initially bought, and it is still working well.

I’m happy with my vacuum specially because I work and also I’m disabled, it does everything

Bought it for my kid. He loves it. Uses it consitantly. Would be great if they sold the unit with extra dust bags considerony you cant buy them in the store. But thats the only concern i have.

Works very nice. Both vaccum and mop are good. Budget friendly.

Cleaning very well! Easy to keep home clean now! I love it.

I love my robot my family likes how it is cleaning the flor

This thing is a life changer. First robot vac I have had. Did my research and made an informed decision. All as advertised. Great performance, easy set up, and love the app. Don’t hesitate to pull the trigger and get a step better than what you think you need. If you look you can catch on sale. I did. Went back a week later and BB matched the sale price!!! Thank you!!

Best vacuum I’ve ever had cleans very good and actually returns to the dock properly

I’ve had 3 of these and have had to replace them at the 2 or 3 year mark. Bought the warranty each time wich i highly recommend. Good vacuum but doesn’t last.

Extraordinary, fastest “cleaning lady” ever. Mapping was awkward, when through several times over same areas but it was worth it. I removed garbage can, bar stools and ottoman to make sure areas were cleared. Moderate noise. It took 45min and o clean kitchen, dinning & living room. Floors are clean. That’s what I was looking for. Definitely will recommend.

I think it most when it dose it’s job as a vacuum clean rather as a mop cause doing mop most of the time tried to get onto carpet area and get stuck.

Its a good vacuum. Does the work. The issue is the software. The mapping keeps getting off and i have to re-do the scanning. I wish ot was just set and done.

Works well. Placing it a good area is important or else the maps are less useful. Otherwise it works really well, excellent at navigating around things and not getting caught up.

Really ECOVACS working well on flat floor, wood or ceramic floors.

OK, I’m a little bit concerned on this one. I bought two of them and I’m not sure what’s going on but they start to work and do some of the work and then go back to their homebase. They are just not doing the whole job. I have one upstairs and one downstairs I don’t know what’s wrong with them. I may have to return them, however I haven’t had the time to do that