Customer Ratings & Reviews
- Model:
- OZN10X+
- SKU:
- 11143928
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the DEEBOT N10 MAX+ Robot Vacuum and Mop for its mopping performance, ease of setup, quiet operation, and navigation capabilities. The auto-empty feature is also well-received, working effectively for many users. However, some customers have reported issues with connectivity, as the device sometimes disconnects from the Wi-Fi network. Additionally, a few users have experienced problems with the auto-emptying function.
This summary was generated by AI based on customer reviews.
Not worth the money!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when it was an $1100 machine stating it was great for all surfaces and for pet hair. I would have been better off purchasing a $100 robot for cleaning. This thing is so glitchy. It doesnt follow the zones half the time gets stuck and just cleans the same area over and over. Even after creating a new zone still the same issues. Then the key reason i purchased was for pet hair and automatic removal of waste. Well, that is not the case. I have to clean the dust bin manually every single time. What is the point of this machine when it does nothing it states. Oh and last thing, half the time it cant even find its home. Waste of money and will never purchase from deebot again.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Dear Customer,
We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at customerservice@ecovacs.com.
Best Regards,
ECOVACS Customer Care
- Cons mentioned:Mapping
Software glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good vacuum. Does the work. The issue is the software. The mapping keeps getting off and i have to re-do the scanning. I wish ot was just set and done.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Robot Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better cleaning compared to the Roomba that we had. Would be even better if the room set-up was easier.
I would recommend this to a friend - Pros mentioned:Noise level
My new veronica
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how quiet this model is and that it has 2 rotating brushes for easy pick up
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best thing ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever! I have a husky/malamute mix thats sheds like crazy and i have not used a broom since i purchased this product. I run it every morning. Only regret is that i wished i would of waited for the new one to come out.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Ecovac
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy ever. It vacuums and mops. You can choose the intensity for both chores.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mom. She absolutely loves it. She has a dog with a lot of hair and it picks up and emties itself without her lifting a finger. The floor mopping option works well too. Thanks.
I would recommend this to a friend Awesome!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ECOVACS. This is my 4th. I have a vertical house with multiple floor. This thing works great. Longer battery life vs the N8 series. Definitely will stay in this ecosystem.
I would recommend this to a friendRobot vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It gets a little confused sometimes though & you have to watch it.
I would recommend this to a friendTerrible with pet hair - Good at vacuuming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for one week and it does a good job of vacuuming, but we have a dog and two cats. It will not suck the hair out of the vacuum. I have to take the beater out and dig the hair out manually. So if you have pet hair, don't buy it. Try something else.
No, I would not recommend this to a friendDoes nice job on carpets
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good as a vac never tried the mop its all carpet up stairs
I would recommend this to a friend- Pros mentioned:Cleaning performance
My new cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does just what it says! Makes my job so much easier!
I would recommend this to a friend Pretty inpressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good , it does go mad at times and refuses to dock.
I would recommend this to a friend- Pros mentioned:Noise level
Mighty Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little machine is great! The mapping is great excellent, not too loud and really covers alot of ground quickly
I would recommend this to a friend - Pros mentioned:Cleaning performance
Little vacuum that could
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. It does a really great job, even the edges. Uses little water to mop and the mopping pad cleans easily with dish detergent.
I would recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
- Pros mentioned:Suction power
Nice robo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and powerful vacuum ……………………………………………………………..
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy cleans the house throughly. The set up was simple and seeing the robot map out rhe entirity of the house within minutes was amazing!
I would recommend this to a friend Clean porch without cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Perfect for my back porch I would buy again
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried to like this vaccum but frankly it's junk. It constantly gets stuck, the app doesn't communicate the errors properly or when it gets stuck. The only reason we bought this is if was on sale for black Friday. Would not buy it again.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Thank you for your feedback. We sincerely apologize to hear the issues with the vacuum frequently getting stuck and the app's inaccurate error notifications. Our technical team can provide specialized diagnostics and solutions to address these problems. Please contact them at care.us@ecovacs.com — your device is under a one-year warranty, and we are committed to helping resolve this for you.
- Pros mentioned:Cleaning performance
Excellent side kick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a busy person and hardly has time to clean, then this one is your best friend. I used this 2x a day and it has picked more than the iRobot vacuums.
I would recommend this to a friend