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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $649.99

Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

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  • Value

    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 141 reviews
  • Rated 5 out of 5 stars

    Love my new robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was return my first Ecovacs robot because i was thinking it made a scratchs on my new wood floor but i was wrong . I returned the ecovacs 8t aivi now it was out stock and I try new ecovacs n10 max plus this is so good I keeping it . I tried so many other expensive brand didn’t work for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunctioning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes crazy that doesn’t even find the docking station

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi there,

      Thank you sincerely for letting us know about the issue you're experiencing. We truly appreciate your feedback and want to resolve this for you as quickly as possible.

      In order to prioritize your case effectively, we kindly ask you to directly contact our specialized support team through Email: [email protected]

      If you're able to share a screenshot of your review, that would give us extra clarity, but, no worries if not! We're ready to assist you right away. ecovacs

  • Rated 5 out of 5 stars

    Great christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom. She absolutely loves it. She has a dog with a lot of hair and it picks up and emties itself without her lifting a finger. The floor mopping option works well too. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new veronica

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet this model is and that it has 2 rotating brushes for easy pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful yet smart robo vac! This little guy does not disappoint! Remembering to sweep the floors is a things of the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Absolutely no issues so far. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ECOVACS. This is my 4th. I have a vertical house with multiple floor. This thing works great. Longer battery life vs the N8 series. Definitely will stay in this ecosystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not the best have air of issues with it just getting stuck or not find the dock

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like. Good but not amazing. has mapping flaws. if they fixed it, then it would be great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good goodgoo good good good

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this from my wife for her birthday she loves it. It is exactly what she was looking for programmable and efficient. Great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible with pet hair - Good at vacuuming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for one week and it does a good job of vacuuming, but we have a dog and two cats. It will not suck the hair out of the vacuum. I have to take the beater out and dig the hair out manually. So if you have pet hair, don't buy it. Try something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice upgrade from our previous smartvac. Still not ambitious enough to try the mopping feature. The manuals exclusion of information on the mopping process leaves me leery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Evovac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but not perfect because of the corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the extra money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats and hardwood floors. This is a lifesaver. Gets every bit of hair up and is fantastic at getting arround without getting stuck. Dont know how i lived without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice robo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and powerful vacuum ……………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice vaccume/ mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm best machinery, I have ever purchased with one click of a button cleans my whole house couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up the app, to use, the only side down is that it only comes with 1 mop pad and no refills, but I like it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roboot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Keep my apartment so clean and fresh

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We really appreciate you taking the time to leave such kind words about your experience with us. Knowing that our efforts resulted in a satisfied customer makes it all worthwhile. Thank you for being a loyal customer!

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 3 out of 5 stars

    Dont buy this, doesn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down multiple times, it won't auto empty to base.

    No, I would not recommend this to a friend
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