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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the DEEBOT N10 MAX+ Robot Vacuum and Mop for its mopping performance, ease of setup, quiet operation, and navigation capabilities. The auto-empty feature is also well-received, working effectively for many users. However, some customers have reported issues with connectivity, as the device sometimes disconnects from the Wi-Fi network. Additionally, a few users have experienced problems with the auto-emptying function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 149 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried to like this vaccum but frankly it's junk. It constantly gets stuck, the app doesn't communicate the errors properly or when it gets stuck. The only reason we bought this is if was on sale for black Friday. Would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Thank you for your feedback. We sincerely apologize to hear the issues with the vacuum frequently getting stuck and the app's inaccurate error notifications. Our technical team can provide specialized diagnostics and solutions to address these problems. Please contact them at [email protected] — your device is under a one-year warranty, and we are committed to helping resolve this for you. ecovacs

  • Rated 5 out of 5 stars

    Clean porch without cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Perfect for my back porch I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ecovac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever. It vacuums and mops. You can choose the intensity for both chores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does nice job on carpets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good as a vac never tried the mop its all carpet up stairs

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    My new veronica

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet this model is and that it has 2 rotating brushes for easy pick up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Robot Vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better cleaning compared to the Roomba that we had. Would be even better if the room set-up was easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom. She absolutely loves it. She has a dog with a lot of hair and it picks up and emties itself without her lifting a finger. The floor mopping option works well too. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It gets a little confused sometimes though & you have to watch it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! I have a husky/malamute mix thats sheds like crazy and i have not used a broom since i purchased this product. I run it every morning. Only regret is that i wished i would of waited for the new one to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ECOVACS. This is my 4th. I have a vertical house with multiple floor. This thing works great. Longer battery life vs the N8 series. Definitely will stay in this ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Does just what it says! Makes my job so much easier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible with pet hair - Good at vacuuming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for one week and it does a good job of vacuuming, but we have a dog and two cats. It will not suck the hair out of the vacuum. I have to take the beater out and dig the hair out manually. So if you have pet hair, don't buy it. Try something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mighty Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is great! The mapping is great excellent, not too loud and really covers alot of ground quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty inpressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good , it does go mad at times and refuses to dock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Little vacuum that could

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It does a really great job, even the edges. Uses little water to mop and the mopping pad cleans easily with dish detergent.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    nice for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice vacuum for the price. cleans good but the mop feature could be bettered

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Nice robo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and powerful vacuum ……………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy cleans the house throughly. The set up was simple and seeing the robot map out rhe entirity of the house within minutes was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice vaccume/ mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm best machinery, I have ever purchased with one click of a button cleans my whole house couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent side kick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a busy person and hardly has time to clean, then this one is your best friend. I used this 2x a day and it has picked more than the iRobot vacuums.

    I would recommend this to a friend
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