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Customer Ratings & Reviews

Your price for this item is $129.99
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The comparable value price is $649.99

Customer reviews

Rating 4.2 out of 5 stars with 146 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the DEEBOT N10 MAX+ Robot Vacuum and Mop's excellent cleaning performance, particularly its effective mopping capabilities and accurate mapping features. The ease of use and quiet operation are also frequently praised, along with the long battery life and user-friendly app. However, some users experienced navigation challenges and occasional docking issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 146 reviews
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! I have a husky/malamute mix thats sheds like crazy and i have not used a broom since i purchased this product. I run it every morning. Only regret is that i wished i would of waited for the new one to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Does just what it says! Makes my job so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great job picking up cat hair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It does a great job cleaning up cat hair and is very quiet. It sends an alert to my phone when it needs emptied. The app is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice vacuum for the price. cleans good but the mop feature could be bettered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great vacuum, it does its job but for some reason sometimes the map gets moved in the app and then the robot won’t clean everywhere it is supposed to because of the shift on the map and then you have to delete the current map and do the mapping all over which is annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty inpressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good , it does go mad at times and refuses to dock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little vacuum that could

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It does a really great job, even the edges. Uses little water to mop and the mopping pad cleans easily with dish detergent.

    I would recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping performance

    Rated 5 out of 5 stars

    Very nice vaccume/ mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm best machinery, I have ever purchased with one click of a button cleans my whole house couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent side kick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a busy person and hardly has time to clean, then this one is your best friend. I used this 2x a day and it has picked more than the iRobot vacuums.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Vacuum it sucks pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeper bristles have disconnected from the unit, twice while in use now, but overall, it's worked as expected

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Unsure so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for over a month now. Its been out if the box for two weeks. Everyone in my house has tried to get it to connect and work. It still has not left the dock one time. Probably will return it.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue.
      Best,
      Ecovacs Customer Care

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product it does the job and silently I use it everyday

    I would recommend this to a friend
  • Cons mentioned:
    Auto emptying

    Rated 3 out of 5 stars

    Dont buy this, doesn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down multiple times, it won't auto empty to base.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It started well but quickly went downhill.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it seemed that Deebot was working great, and we were delighted with its performance; it mapped the house well, kept our floors clean, and started on its scheduled cleanings like clockwork. Then, two weeks later, it started having malfunction after malfunction, stopping in the middle of cleanings and not returning to the dock; it also stopped cleaning thoroughly, skipping entire rooms or only cleaning 50% of a room before saying it was done and returning to the dock. Battery was never an issue because it would still have 80% or more of a charge; our home isn't that big. I would have to manually select areas for it to clean to get it to finish the areas or rooms that it skipped, and even then, it would miss areas. It seemed to always get lost, too, searching for the dock in every room before finally finding it. We never picked it up or moved it during cleaning, so there was no reason for it to get lost. We tried resetting to factory settings and starting over, but that only worsened the issues. The house map would double and flip, showing two layouts, so its location on the map would actually be outside of the house. It was very frustrating, to say the least; we learned the hard way you get what you pay for. I DO NOT recommend this robot, and I am convinced the good reviews were done when it was initially bought, and it is still working well.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at [email protected].

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 2 out of 5 stars

    :/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because it is more modern but i should have bought the 8 because it was way better :/ this one gets confused during cleaning goes over things it shouldnt and didnt bring any back up pads for cleaning or any bags for the dirt it picks up.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at [email protected].

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 5 out of 5 stars

    Reliable vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my vacuum specially because I work and also I’m disabled, it does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondering full. I love it awesome. I would like to buy it again once it damage because total tech membership don’t cover anything please don’t buy total tech support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great at first

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 of these and have had to replace them at the 2 or 3 year mark. Bought the warranty each time wich i highly recommend. Good vacuum but doesn’t last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nice. Both vaccum and mop are good. Budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecovacs Deebot Vacuum.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid. He loves it. Uses it consitantly. Would be great if they sold the unit with extra dust bags considerony you cant buy them in the store. But thats the only concern i have.

    I would recommend this to a friend
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