Customer Ratings & Reviews
- Model:
- OZN10X+
- SKU:
- 6535159
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the DEEBOT N10 MAX+ Robot Vacuum and Mop for its mopping performance, ease of setup, quiet operation, and navigation capabilities. The auto-empty feature is also well-received, working effectively for many users. However, some customers have reported issues with connectivity, as the device sometimes disconnects from the Wi-Fi network. Additionally, a few users have experienced problems with the auto-emptying function.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity, Mapping
Not Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when my previous robot vac wore out. It looked attractive with the features for the price but has been flaky from day one and the auto-empty function has never worked properly. It continuously forgets the wifi network and skews the map, with all Ecovacs recommended fixes not working. Maybe I got a lemon, but i do not recommend.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that the robot has been running into some trouble. The DEEBOT comes with a one year limited manufacturer’s warranty and if you could please contact our Customer Service Support Center and we’ll be happy to help get the robot back up and running the way it should be.
Best,
Ecovacs Customer Care
- Cons mentioned:Connectivity
Unsure so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for over a month now. Its been out if the box for two weeks. Everyone in my house has tried to get it to connect and work. It still has not left the dock one time. Probably will return it.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue.
Best,
Ecovacs Customer Care
Nice Vacuum it sucks pretty good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sweeper bristles have disconnected from the unit, twice while in use now, but overall, it's worked as expected
I would recommend this to a friend- Pros mentioned:Noise level
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product it does the job and silently I use it everyday
I would recommend this to a friend - Pros mentioned:Cleaning performance
Roboot
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! Keep my apartment so clean and fresh
I would recommend this to a friendBrand response from Ecovacs Support Team
Posted .Dear Customer,
We really appreciate you taking the time to leave such kind words about your experience with us. Knowing that our efforts resulted in a satisfied customer makes it all worthwhile. Thank you for being a loyal customer!
Best Regards,
ECOVACS Customer Care
:/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one because it is more modern but i should have bought the 8 because it was way better :/ this one gets confused during cleaning goes over things it shouldnt and didnt bring any back up pads for cleaning or any bags for the dirt it picks up.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Dear Customer,
We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at [email protected].
Best Regards,
ECOVACS Customer Care
- Pros mentioned:Cleaning performance
Reliable vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my vacuum specially because I work and also I’m disabled, it does everything
I would recommend this to a friend - Pros mentioned:Cleaning performance
Works great at first
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 3 of these and have had to replace them at the 2 or 3 year mark. Bought the warranty each time wich i highly recommend. Good vacuum but doesn’t last.
No, I would not recommend this to a friend great value for purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy install and instructions to work the product. cons no extra cleaning cloth and brush unlike other ecovacs. bought product on sale so its good pricing for now. alexa and smart device applicable.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wondering full. I love it awesome. I would like to buy it again once it damage because total tech membership don’t cover anything please don’t buy total tech support
I would recommend this to a friend- Pros mentioned:Cleaning performance
Nice robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very nice. Both vaccum and mop are good. Budget friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, easy to use, build quality !!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
I love this device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning very well! Easy to keep home clean now! I love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Robot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my robot my family likes how it is cleaning the flor
I would recommend this to a friend - Pros mentioned:Cleaning performance
Expensive but not as effective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it most when it dose it’s job as a vacuum clean rather as a mop cause doing mop most of the time tried to get onto carpet area and get stuck.
No, I would not recommend this to a friend Ecovacs Deebot Vacuum.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my kid. He loves it. Uses it consitantly. Would be great if they sold the unit with extra dust bags considerony you cant buy them in the store. But thats the only concern i have.
I would recommend this to a friendLove my new robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was return my first Ecovacs robot because i was thinking it made a scratchs on my new wood floor but i was wrong . I returned the ecovacs 8t aivi now it was out stock and I try new ecovacs n10 max plus this is so good I keeping it . I tried so many other expensive brand didn’t work for me.
I would recommend this to a friendStarted working OK now are not working OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, I’m a little bit concerned on this one. I bought two of them and I’m not sure what’s going on but they start to work and do some of the work and then go back to their homebase. They are just not doing the whole job. I have one upstairs and one downstairs I don’t know what’s wrong with them. I may have to return them, however I haven’t had the time to do that
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi there,
Thank you sincerely for letting us know about the issue you'reexperiencing. We truly appreciate your feedback and want to resolve this for you as quickly as possible.
In order to prioritize your case effectively, we kindly ask you to directhereation act our specialized support team through Email: [email protected]
If you're able to share a screenshot of your review, that woulld give us extra clarity, but, no worries if not!
We're ready to assist you right away.
ECOVACS Robotic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really ECOVACS working well on flat floor, wood or ceramic floors.
I would recommend this to a friendPowerful and efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful yet smart robo vac! This little guy does not disappoint! Remembering to sweep the floors is a things of the past!
I would recommend this to a friend
