Customer Ratings & Reviews
- Model:
- OZN10X+
- SKU:
- 6535159
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the DEEBOT N10 MAX+ Robot Vacuum and Mop's excellent cleaning performance, particularly its effective mopping capabilities and accurate mapping features. The ease of use and quiet operation are also frequently praised, along with the long battery life and user-friendly app. However, some users experienced navigation challenges and occasional docking issues.
This summary was generated by AI based on customer reviews.
I love this device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning very well! Easy to keep home clean now! I love it.
I would recommend this to a friendRobot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my robot my family likes how it is cleaning the flor
I would recommend this to a friendGreat Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a life changer. First robot vac I have had. Did my research and made an informed decision. All as advertised. Great performance, easy set up, and love the app. Don’t hesitate to pull the trigger and get a step better than what you think you need. If you look you can catch on sale. I did. Went back a week later and BB matched the sale price!!! Thank you!!
I would recommend this to a friendExpensive but not as effective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it most when it dose it’s job as a vacuum clean rather as a mop cause doing mop most of the time tried to get onto carpet area and get stuck.
No, I would not recommend this to a friendRecommend highly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve ever had cleans very good and actually returns to the dock properly
I would recommend this to a friendExtraordinary cleaning device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extraordinary, fastest “cleaning lady” ever. Mapping was awkward, when through several times over same areas but it was worth it. I removed garbage can, bar stools and ottoman to make sure areas were cleared. Moderate noise. It took 45min and o clean kitchen, dinning & living room. Floors are clean. That’s what I was looking for. Definitely will recommend.
I would recommend this to a friendSoftware glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good vacuum. Does the work. The issue is the software. The mapping keeps getting off and i have to re-do the scanning. I wish ot was just set and done.
I would recommend this to a friendWorks Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Placing it a good area is important or else the maps are less useful. Otherwise it works really well, excellent at navigating around things and not getting caught up.
I would recommend this to a friendTotally not recommended, don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially thought I scored a good deal on this robot cleaner until it refused to do the primary work of cleaning; all within two months of usage. This vacuum will pick up dirt from one place and scatter it all over the room. Totally not recommended, don't waste your money on this junk.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Worst machine ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not run for more than 5 minutes at a time without shutting down and giving a "dirty anti-drop sensor" error. I cleaned them and restarted it at least 10 times even though they didn't seem to have anything on them, restarted it and same error 5 minutes later. I returned it less than 24 hours after receiving it! DON'T WASTE YOUR TIME OR MONEY! Should be 0 stars.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Dear Customer,
We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at [email protected].
Best Regards,
ECOVACS Customer Care
Started working OK now are not working OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, I’m a little bit concerned on this one. I bought two of them and I’m not sure what’s going on but they start to work and do some of the work and then go back to their homebase. They are just not doing the whole job. I have one upstairs and one downstairs I don’t know what’s wrong with them. I may have to return them, however I haven’t had the time to do that
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi there,
Thank you sincerely for letting us know about the issue you'reexperiencing. We truly appreciate your feedback and want to resolve this for you as quickly as possible.
In order to prioritize your case effectively, we kindly ask you to directhereation act our specialized support team through Email: [email protected]
If you're able to share a screenshot of your review, that woulld give us extra clarity, but, no worries if not!
We're ready to assist you right away.
Love my new robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was return my first Ecovacs robot because i was thinking it made a scratchs on my new wood floor but i was wrong . I returned the ecovacs 8t aivi now it was out stock and I try new ecovacs n10 max plus this is so good I keeping it . I tried so many other expensive brand didn’t work for me.
I would recommend this to a friendECOVACS Robotic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really ECOVACS working well on flat floor, wood or ceramic floors.
I would recommend this to a friendGreat christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mom. She absolutely loves it. She has a dog with a lot of hair and it picks up and emties itself without her lifting a finger. The floor mopping option works well too. Thanks.
I would recommend this to a friendMalfunctioning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy that doesn’t even find the docking station
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi there,
Thank you sincerely for letting us know about the issue you're experiencing. We truly appreciate your feedback and want to resolve this for you as quickly as possible.
In order to prioritize your case effectively, we kindly ask you to directly contact our specialized support team through Email: [email protected]
If you're able to share a screenshot of your review, that would give us extra clarity, but, no worries if not! We're ready to assist you right away.
Powerful and efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful yet smart robo vac! This little guy does not disappoint! Remembering to sweep the floors is a things of the past!
I would recommend this to a friendSatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Absolutely no issues so far. Would buy again
I would recommend this to a friendAwesome!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ECOVACS. This is my 4th. I have a vertical house with multiple floor. This thing works great. Longer battery life vs the N8 series. Definitely will stay in this ecosystem.
I would recommend this to a friendnice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like. Good but not amazing. has mapping flaws. if they fixed it, then it would be great
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good goodgoo good good good
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
