Customer Ratings & Reviews
- Model:
- OZN10X+
- SKU:
- 6535159
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the DEEBOT N10 MAX+ Robot Vacuum and Mop's excellent cleaning performance, particularly its effective mopping capabilities and accurate mapping features. The ease of use and quiet operation are also frequently praised, along with the long battery life and user-friendly app. However, some users experienced navigation challenges and occasional docking issues.
This summary was generated by AI based on customer reviews.
Robot Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs vacuum and emptying as expected. Easy to setup. Maps well.
I would recommend this to a friend
Slick and Clean!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great. It's efficient and the color is nice. The mop feature is also very good and unique compared to some other robo-vacuums that I've used. I find it very easy to use. Once I set up the base and vacuum itself, you can just start it right up even without the app. The app itself isn't very difficult to use and it is recommended to at least use the app so that you can fine tune the vacuum even more. The app even gives a map of your location so that you know which areas the vacuum have hit already. The mapping is very general and it's really just an overview of what the vacuum "sees." I don't see it much as a security threat or anything. The app is also optional as I have mentioned already earlier. In the app, you can also control when you want the vacuum to clean and you can set up virtual boundaries in areas that you don't want the vacuum to go to. I highly suggest getting the app with the vacuum to have total control of your cleaning. It's not needed but it's also very cool to be able to track your vacuum.
I would recommend this to a friend[18mo update] Self-emptying fails routinely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an update to a review I wrote upon initially getting this. After months of usage, I have noticed that I routinely have to check on the bot after it docks from overnight cleaning to see if it did indeed empty as it should've. 90% of the time I am met with a completely stuffed dustbin after it's done 860sqft of vacuuming in its overnight task. It stops multiple times during the routine to "empty" but clearly isn't doing the trick. The mechanism has faults that simply don't allow it to be effective. Keep this in mind if you plan to set this unit to vacuum a large or high-traffic area.
No, I would not recommend this to a friendCould be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, it gets stuck between the sofa and other stuff easy
I would recommend this to a friendBest investment i have made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it cleans, it does skip edges when darker edges are there
I would recommend this to a friendQuiet and does a good job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had boundaries where you could limit it to certain areas. Id buy again.
I would recommend this to a friendStoped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn’t. Stopped charging - bought in November and stopped charging on its own by January. Reached out to the company and they weren’t helpful even though they say they offer a year warranty. Wouldn’t recommend, which is unfortunate because my last robot from them last 6 or so years and was incredible.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
We’re really sorry to hear about the issues you’ve experienced with your unit. This is not the experience we want to provide, especially after such a positive experience with your previous robot. We understand how disappointing it is when a product stops working so soon after purchase.
If you haven’t already, please reach out to support.us@ecovacs.com, and we’d be happy to look into this further. We want to make sure we address your concerns and find a solution.
Thank you for your feedback, and we hope to have the chance to assist you.
The worst robot ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine is gonna make your life difficult insted of easy
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Dear Customer,
We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at customerservice@ecovacs.com.
Best Regards,
ECOVACS Customer Care