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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Nightmare!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased oven, after installed the door had a flaw. Could not replace the door had to order another Electrolux Oven. Was told this oven was discontinued and could not get me the newer model. So basically they sold me a discontinued model. Unbelievable!!!! I went to Home Depot and will never purchase appliances again from Best Buy!!!

    No, I would not recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      Hello, Maumau. We understand your position regarding your experience. We apologize for your experience. Should you need any assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri 830a-8p EST. Regards, R'Shaye Electrolux

  • Rated 1 out of 5 stars

    Terrible Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally allowed myself to splurge on what I hoped to be a wonderful double oven during a long awaited kitchen remodel. Within one year, the blue lining started to flake and peel. I immediately called while under warranty and was told not to worry, it was normal and just cosmetic. After two years, there was a noticeable rusty area forming around the area above the concealed heating element. After three years, the bottom of the oven now has a hole and the heating element can be seen glowing through the crack. Although it is now out of warranty, I was willing to buy a new liner to salvage my $3,000 oven but it is NO LONGER AVAILABLE and even if it was, no one would be willing to repair because it is too complicated. Electrolux has offered me NOTHING, not even an apology. Thed did suggest that I discontinue using the oven. I now have a very expensive clock in my kitchen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Electrolux double oven, like this one even more.

    I would recommend this to a friend
  • Customer reviews from www.electrolux.com

    User rating, 4.4 out of 5 stars with 136 reviews on www.electrolux.com.

    See all www.electrolux.com reviews
    www.electrolux.com
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