Customer Ratings & Reviews
- Model:
- ELFG7537AT
- SKU:
- 6471406
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and excellent features. Hoping this set will last a long time,
I would recommend this to a friendDo not use Best Buy if you want customer support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This poor review is more of Best Buy rather than the unit itself. Really frustrating experience. Purchased an Electrolux washer and dryer with stainless steel drums. Dryer was delivered with white painted steel. Wasted a second day waiting for them to deliver the correct dryer for them to arrive late, missed an entire day of work, and they delivered the exact same WRONG dryer. You can't get hold of a GM or anyone other than a basic supervisor in the store. They had me send to an email list that allegedly goes to the GM. Has been over a week and a follow-up email and not only has no one had the courtesy to acknowledge the email, but | still have no path to resolution. Posted a question about the drum material, and an Electrolux representative responded back that it should in fact be stainless steel and does not have a white coating on it. The store’s response is I need to take it up with the 800 number for Best Buy, which I’ve tried to call multiple times and cannot get a supervisor to reply back to me. So what we have here is a brick and mortar store that is unwilling to go and help their customers. Do not buy here if you want any type of product support at all.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Hi, Jason! We’re very sorry to hear about the difficulties you’ve encountered with your delivery and the lack of support from the retailer. We understand how frustrating it must be to experience delays and unclear communication, especially when the product received doesn’t match your expectations. While we strive to ensure the quality of our products, some aspects of delivery and store-level support are managed by the retailer. We encourage you to continue pursuing resolution through Best Buy’s customer service channels, and if there’s anything we can do on our end to assist, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Bill
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only dryer that would fit in our space as it is not as tall as competing dryers.
I would recommend this to a friend20 yrs with the first set.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my first set of Electrolux washer and dryer 20 yrs ago. Just replaced them and still am impressed with the quality and performance.
I would recommend this to a friendElectrolux is the bes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer dries so fast and good. The one it replaced was a new builder installed. Before with towels or covers you would have to pull them out flip them around. This dryer dries completely even bulky items. I wish best buy sold electrolux complete line. I would luv to get there range and dishwasher
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I might have received a faulty dryer it would stop spinning and the only setting that would dry was sanitize . Returned it and purchased a different one
No, I would not recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryers and very happy with delivery and installation.
I would recommend this to a friendNew machines
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine - perfect for a busy household, new machine purchased due to excellent reviews.
I would recommend this to a friendElectrolux
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good .I love it so far hope it lasts for a long time
I would recommend this to a friendBrand response from Electrolux Canada
Posted .We are so happy to hear that you are pleased with your new appliance. We hope that you have a wonderful experience with your new dryer! ~ Christy
Great deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great clean looking and great deal would buy again
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good unit. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendDon't buy here.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst buying experience of my life. Never again from these people. Wrong item 3 times, can't understand the people on the phone.. literally hours of my life wasted
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for letting us know! We are genuinely sorry as that is not the experience we expected you to have. If you’re up for it, we recommend reaching out to their customer service via Live Chat (www.electrolux.com) for a resolution, as it might be more effective than phone calls. Please know that it's important for us to hear if our products are meeting our consumers' expectations. Should you still have any concerns, please chat with us and we will be happy to assist. - Yhano
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 13 year old Hotpoint. Developed a vibration from the back of the machine within three loads and one day of use - I'm guessing a roller at the back of the machine. Electrolux takes two weeks to send someone to look at it. Does not give me a good feeling that this machine will last. Otherwise, it does dry reasonably quickly (slower than my old machine, but I assume it is more efficient). Clothes do come out dry using default cycles other than heavier items that require dry boost. Steam seems to help with static and wrinkles. I'd give it a higher rating but I cannot trust a machine that's defective on day one.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, ArunH. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Kindly check the owner's manual and refer to page 22 for normal operating sounds. If the issue still persists, please contact us by phone at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Christi
