Customer Ratings & Reviews
- Model:
- TM191208US
- SKU:
- 6471977
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent temperature control and ease of use of the Temperature Control Smart Travel Mug 2 - 12 oz. Many appreciate the sleek design and helpful app functionality, although some users experienced issues with the lid and reported that the battery life could be improved. The price and smaller-than-desired capacity were also recurring points of feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Insanely priced. Why did we buy it?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A coffee mug for $289 insane! it must make its own coffee. Or coffee never end in there. We'll see once woman opens it as a present.
I would recommend this to a friend - Pros mentioned:Ease of use
Excited owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Very impressed. Easy to use. Great gift.
I would recommend this to a friend - Pros mentioned:Temperature control
Wife loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the coffee the perfect temperature. Kind of expensive but my wife thinks it was worth it
I would recommend this to a friend - Pros mentioned:Temperature control
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this coffee cup keeps her coffee warm all day
I would recommend this to a friend - Pros mentioned:Ease of use
Luv it, Luv It, Luv IT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty awesome item really loved how easy it was to ise.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We're excited to hear you've been loving your Travel Mug so far - if you have any questions or concerns, please let us know!
- Cons mentioned:Lid
Unreliable lid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The function and idea of the mug is awesome. The build quality overall is good, EXCEPT the most basic part, the lid. Less than a year of having it, the lid stopped working and you cannot buy it separately. If you’re like me you probably won’t buy a whole new one every year just because the lid stopped working.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for taking the time to leave a review! We're glad to hear you've enjoyed your Ember and we're so sorry to hear about the experience you've had with your lid. If you're still experiencing issues with your lid, please reach out to us on our Ember Support site or [email protected] so we can help!
- Pros mentioned:Temperature control
Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I love it ! Best cup ever. Highly recommend
I would recommend this to a friend - Cons mentioned:Battery life, Lid, Size
Better than mediocre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is well-designed and constructed. The software is intuitive and informational. However, the first time I used it, the pop-down lid broke. Ember replaced it for free and also threw in a sippy style lid. I wish it held more than 12oz. and the battery life in junction with the poor insulation really limits its potential and use. I only get 2.5 hours out of it when adding freshly brewed coffee to it and setting the temperature at 135. Once the battery dies, the temperature drops quickly.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Hot Coffee forever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at maintaining temperature. Never a cold cup of coffee again.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi BestBuylover, thanks for sharing this! We're happy to hear you've been enjoying your Travel Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my tea hot for hours which is great being I usually drink my tea slow
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jess, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. My coffee was mostly warm during my shift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi nitpicklistening, thanks for leaving a review! We're happy to hear you've been enjoying your Travel Mug - if you have any questions or concerns, please let us know!
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for hubby who is a delivery driver. Only complaint is once the temperature starts to drop, it happens fast. But stays charged and hot a good 3 hours. I told him drink faster lol.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Neesa, thanks for taking the time to leave a review here! We're glad to hear your hubby has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Battery life is a let down. Expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing product especially at this price point. Battery barely lasts an hour and charge time is SLOW. Great idea, but poor execution.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review and sharing this! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than usual, please reach out to us at [email protected] so we can help!
- Pros mentioned:Temperature control
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my wife. So far she loves it, keeps coffee hot
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear your wife been enjoying her Ember! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it! Feels good when you have your coffee hot every moment!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with this price. Keep coffee hot for long time.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Manthan, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Ease of use
Very amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, affordable, long lasting, and easy to use
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Abay2, thanks for sharing this with us! We're happy to hear you've been enjoying your new Travel Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well for people who like their beverage hot
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Temperature control
Great travel cup!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The travel mug holds the temp for hours and keeps your drink fresh
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for taking the time to leave a review! We're happy to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Great for golfing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my Mug2 that I own! Great for golfing!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and Travel Mug, especially when golfing! If you have any questions, please let us know.
