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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 473 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the excellent temperature control and ease of use of the Temperature Control Smart Travel Mug 2 - 12 oz. Many appreciate the sleek design and helpful app functionality, although some users experienced issues with the lid and reported that the battery life could be improved. The price and smaller-than-desired capacity were also recurring points of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 473 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works well. just wish it could hold more than 12oz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father in law and he loves it. Keeps his coffee hot. Just wish it could hold more than 12oz.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift but ut was highly valued as soon as it was opened

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember Travel 2 Days In

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it keeps coffee hot and heats up my coffee. I'm not so sure that battery lasts 3 hours. On fairness I've only been using it for 2 days so far!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember coffe travel mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best for the coup for coffee when it lost long for few hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warmer Liquid Keeper

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Keeps my coffee warm all day! Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Dad loves hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father in law loves hot coffee and loves mug uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love this mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG - finally a cup of coffee that is as good at the last sip as at the first! I love this mug. It is expensive and certainly a "want" vs a "need". However, if you want to indulge yourself why not do it with something you'll use every day? Easy to use - you can pair it with your smartphone or just use it as is. Temperature control of your hot beverage is a breeze.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember daily - if you have any questions or concerns, please let us know! Ember

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this for my wife for Christmas. I let her use it for a while before posting this. This thing is a lot of money for what you get. It’s cool that it keeps coffee hot but it is NOT all day hot without the charger. There is NO insulation so if it’s not on, your coffee is cold in ten mins. The lid is kind of sketchy and if you’re putting it in a lunch box you will be nervous all the time of it spilling. This is not a travel mug unless you’re bringing the charger with you. It’s an awesome concept but it needs a lot of work. Stick with the contigo mug for $30

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    On the go cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cup for cold days and long working nights, keeps everything warm!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband . He absolutely loved and used it everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Broken Lid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug at Bestbuy. After a few weeks of using the mug, the lid wasnt functioning. Me, and another owner who owns one, had the same issue. Which seems ridiculous since it’s sold at high price. I literally had to buy a replacement lid on Amazon. Since, the temperature would be affected by the room evironment. Overall, the mug itself is useful. But the price does not match the product’s longevity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best guide for wife

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it! Keeps coffee hot as long as you would like.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Quick to die

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cup but the battery didn’t last long at all. Super cool but for the price I don’t think I’ll get it again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My favorite travel mug!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot all day! Love this travel mug!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.. keeps my coffee hot all day while I work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    i love this new ember mug keeps my coffee hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would defitenely recommend this travel mug to anymore i just downloaded the app to my iphone 7 plus smart phone paired it and it works good by the way i would definetly recommend this smart travel control travel mug to anyone who loves there coffee hot and fresh though by the way.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad, not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The matte black finish is amazing and beautiful, making this mug unique and pleasing to hold in the hands. The battery life went above three hours, however, I typically keep the temperature of my coffee at 125 degrees. If you were to keep the temperature at 135 degrees, the mug would certainly be below the three hour battery use. Overall, the mug isn't bad, but it isn't great either. The battery life could definitely be improved, and the price could be reduced for what it's worth.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and appreciate this feedback as we continue to improve - we can certainly pass this along to our team! If you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup but over price ,it looks so neat ,it was a gift

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee cup. Keeps dri ks at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Cool Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps liqiuds warm for a long time. Battery chargers in a fair time. Only downside is that its a bit bulky for some cup holders

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember