Customer Ratings & Reviews
- Model:
- 26931
- SKU:
- 6068012
to a friend
Motion sensor not smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought this item because I thought it was a great bundle: smart switch and smart motion sensor. Well, the motion sensor only activates this switch and this switch only. It does not any compatibility wit your Z-wave network at all. (At least I couldn't get it to work).
No, I would not recommend this to a friendmissed oportunity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this switch thinking I would see both the sensor and the switch in the Smartthings app but as mentioned by someone else you can only control the switch. I was hoping the sensor would also be something that talked to the app as that would open the door for many different automation throughout the home. Gave it 2stars as I think at this point it's an overpriced occupancy switch.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. We apologize that our product did not meet and exceed your expectations. We always value customer feedback and ways to help improve future experiences with our products. The sensor can be adjusted manually to suit different needs and depending on the hub that you have, this can be tied into different groupings or scenes that would allow you to accomplish a variety of tasks.
If there is anything we can do to improve your overall experience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 552433. Thank you and have a great day!
Not a great smart switch.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad stand alone switch but not a great smart switch. As other have stated the motion is stand alone, meaning your network will not know if motion is activated. It's just a smart switch with 3 motion options. I would have given it more stars but it is missing a vital 4th option. It has auto on off, manual on off, and manual on auto off. Sadly no auto on manual off feature. I really want to use this in my garage to auto turn on the lights at entry then manually turn them off when I leave, no shot.. I ended up using in my guest bathroom so there's less contact.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. We apologize that our product did not meet and exceed your expectations. We always value customer feedback and ways to help improve future experiences with our products. Depending on the hub you have, you might be limited on how much you can integrate and customize the behavior of the switch. Nexia and Fibaro should both have hubs that allow you to utilize the sensor and setup different actions/behaviors with it.
If you have any questions or concerns, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 575205. Thank you and have a great day!
Poor Zwave switch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I planned on using these for my bathroom so I could leave the fan running and have it shut off with no motion detected. After a long time trying to set up properly I thought it was set to a 10 minute timer, yet regularly it would be on 20 minutes later (which isn’t even an option. I have many other Ge zwave items and have been very happy, but these were a complete waste of time and money.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Matt, thank you for your feedback. Thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2
Great motion switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with motion in and out just having trouble connecting to samsung hub
I would recommend this to a friendElevated my smart home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these one in my mudroom and another in the kids bathroom. The in the mudroom triggers other lights in the kitchen when I come home. The kids bathroom one triggers another smart switch that controls the fan. Its been flawless with my hubitat hub.
I would recommend this to a friend