Customer Ratings & Reviews

I’ve been using the Eufy FamiLock S3 Max for a bit now, and I honestly love it. It was easy to set up, and the app makes it so convenient to lock or unlock the door from my phone. The palm scanner works great, and no more digging for keys! The video quality is super clear, and I like being able to see who’s at the door right away. It looks nice on the door too. Overall, I’m really happy with this purchase!

I’ve been using the Eufy smart lock with the palm vein reader, and it’s been a solid upgrade from the previous fingerprint variant Eufy lock I had. Installation was very easy and fit my existing door without any issues. The palm vein reader works quickly and consistently, making unlocking the door feel seamless and secure. I also like having multiple access options through the keypad, app, and physical key for backup. Compared to the older version, this model feels more refined and responsive, especially in day-to-day use. Overall, it’s a reliable and convenient smart lock, and a clear improvement over earlier Eufy models. I’d recommend it to anyone looking for an easy-to-install smart lock with modern, hands-free access.

I this is my 3rd eufy lock the device, I am impressed with the way the palm lock function works. There is some room for improvment with the back screen but overall great quality product

I have had previous version, and let me say this new version is amazingly sophisticated. Practically touchless smart lock with longer battery, resolution on the camera is great, crystal clear view. Happy with the brand.

Produck was super easy to install and aet up thru the up, I hiighly saticfied with the item, I installed about 2 months ago, the battary and holds upto 3 months without charging, plus it has 3 pc AA battary support the pruduck active while you charge the main battary.

The doorbell handle with a built-in camera is super convenient and great for security. Video quality is clear, motion alerts are quick, and being able to see who’s at the door from my phone is a game-changer. Installation was simple, and it makes the front door feel much safer

Wonderful I love being able at look at my phone and see who is at my door.

I love it, this is the second model I own from this company and the improvements are amazing! Just buy it

I love this lock it works very well, the palm reader is quick, it always worked for me. I love all the features included. And the best part… no subscription.

Very sleek and cool technology. Works great especially for people that have difficulty with registering fingerprints.

Easy setup and install! Works exactly as described.

Great lock, easy to setup. Tried many other locks but this one looks nice and works well

The palm reader works 100% of the time. Better than the finger print

The Eufy keyless door lock with video & palm reader is amazing, giving us yet another option to lock/unlock, secure our home and to physically see who is at our front door at home. You can also lock, unlock and watch the video camera anywhere that you have cellular data or an internet connection. We love this new lock, but best of all, it gives us security and peace of mind when we travel and aren’t home.

Great purchase. works just as good as ring but no monthly fees

good, so far so good sometimes the figure has a problem but battery is good

Easy installation, just a bit difficult for connecting to the net

Excellent idea to use palm instead of the fingers. Very good quality and easy to use and install. I replaced my other lock. You need to learn how scan your palm under certain conditions and angle. It get bit frustrating fist time but you will get it.

I installed this eufy smart lock a month ago. I just need the palm of my hand to open the door lock I don’t need to use passcodes anymore! No need to replace batteries every month ether.

Nice features. Easy to operate and install. Liked the backup key feature.