Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera's quality, ease of use, night vision, and pan and tilt functionality. The price point, straightforward setup, AI detection, storage options, and privacy mode also receive positive feedback. However, some customers have reported issues with inconsistent motion detection and connectivity. Additionally, a few users have noted a clicking noise in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 520 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It does what it’s supposed to do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to, decent picture, crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase price and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy Connect ,Best App

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best easiest security cam and App there is . Very good product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is super easy to set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great little camera

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera for watching my cat while on vacation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great indoor camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an awesome indoor camera. I love how it follows you as you move. It’s my new friend, plus I love new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Malware issue corrected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. So happy with Greek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, well worth the purchase, I truly like thus security camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Device for Our Needs at a Great Price

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for our purposes. We were able to keep an eye out on our apartment while we were out of state. Hooked it up to our Wi_Fi, downloaded the companion phone app and received instant notifications when motion was detected (our neighbor coming in to feed our cat). Worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Monthly Fees with Eufy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor 2K security Camera. Installation and setup are easy. Best thing about this is no monthly fee to host the vids.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor camera for keeping an eye on everything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera stops tilting after a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was nice for about a year. I set up in a place indoors where it wouldn’t be disturbed and away from anything that would damage it. A little after the warranty expired, the camera stopped tilting up and down. After doing some research I see that I’m one of many who have experienced the same issue. Don’t believe I would repurchase a faulty camera.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Buy this.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Small but great pic. I honestly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. Recommend to everyone they love theirs too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality video images. Much better than Ring

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Motion tracking

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great and the mobile app is easy to use my only downside to this item is the motion tracking doesn't always keep up with the motion.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Best Security Camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a previous well known brand that costs almost double the price and all i had was problems over a one year period, plus i was paying monthly service fee. This camera works flawlessly and with more features and no monthly service fee. This will be my go to Security cameras from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a few of these in my house. Better than canary no subscription needed. All right on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Would buy again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, exceptional picture quality. Be aware - you need a homebase if your don’t want to pay for storage. This unit does NOT come with a SIM card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera, but lacking HomeKit support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a really good camera. However, its not supported by HomeKit, like most of the other Eufy products. The auto pan tilt tracking was pretty impressive. The Eufy indoor 2K works better for me since its HomeKit supported.

    I would recommend this to a friend
Sponsored