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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Indoor Wired 2K PTZ Security Camera with AI Detection's camera quality and ease of use. Many appreciate the night vision, pan and tilt, and reasonable price. Some customers have experienced issues with motion detection and connectivity. Additionally, a few have noted a clicking noise in low light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 516 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great works so well to watch my puppy when I’m away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase price and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It does what it’s supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to, decent picture, crisp and clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great indoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an awesome indoor camera. I love how it follows you as you move. It’s my new friend, plus I love new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is super easy to set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy Connect ,Best App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best easiest security cam and App there is . Very good product .

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Constant clicking when off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great, however when you have motion detection turned off it seems to still be on. Whenever I walk by the camera it makes a clicking noise like it's detecting me walking by, so I put a cloth over it so it wouldn't detect me, so then it just starter consistently clicking about every 5 seconds. Why would it do that when motion detection is turned off?

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Eufy camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a few of these in my house. Better than canary no subscription needed. All right on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great little camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera for watching my cat while on vacation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Device for Our Needs at a Great Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for our purposes. We were able to keep an eye out on our apartment while we were out of state. Hooked it up to our Wi_Fi, downloaded the companion phone app and received instant notifications when motion was detected (our neighbor coming in to feed our cat). Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indoor camera for keeping an eye on everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality. Like that it tracks when there's movement. I didnt realize make aure you have sd card or pay them for storage. Setup was a pain in the lower half. Took 8 trys to get it to connect to wifi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does NOT support 5ghz WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new router, now the cameras won't work with 5ghz wifi. Even though the router is configured for 2.4 and 5, it will no longer connect, record, or anything else. Useless. There's $150 +tax down the drain. I'm sending the other two I recently got back!

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com. Our customer service team is always ready to help you and are eager to help you fix the issue.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Small but great pic. I honestly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. Recommend to everyone they love theirs too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality video images. Much better than Ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a previous well known brand that costs almost double the price and all i had was problems over a one year period, plus i was paying monthly service fee. This camera works flawlessly and with more features and no monthly service fee. This will be my go to Security cameras from now on.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Motion tracking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great and the mobile app is easy to use my only downside to this item is the motion tracking doesn't always keep up with the motion.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect for home. It swivels when you turn the view. Easy to connect with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, exceptional picture quality. Be aware - you need a homebase if your don’t want to pay for storage. This unit does NOT come with a SIM card

    I would recommend this to a friend