Customer Ratings & Reviews
- Model:
- T8414J21
- SKU:
- 6476326
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, night vision, and pan and tilt functionality. The price point, straightforward setup, AI detection, storage options, and privacy mode also receive positive feedback. However, some customers have reported issues with inconsistent motion detection and connectivity. Additionally, a few users have noted a clicking noise in low-light conditions.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Motion detection
Useless Mini Wall Detection Thing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is totally USELESS. It thinks a ceiling fan is a Person, It will not recognize noise accurately, The alarm is in sleep mode when it should be monitor a person. It monitors the wall than sound or motion. I had the camera set on alarm when I leave the house, I walked right in front of the camera several times and the alarm did not trigger. I stood in front of the door it was suppose to monitor, made noise with the keys, opening and closing the door; the camera didn't even pan in the door direction, instead it was turned towards the wall and wouldn't move (REALLY!) This mini thing (can't call it a camera) has to go back to Best Buy, TODAY! When we're home and the camera is set to "Disarmed" mode, it pans all day and night (USELESS).
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Please expand your activity zone if set up. Steps:Devices>motion detection>activity zone.
-Please increase the sensitivity. Steps: Devices>motion detection>sensitivity level（type）
-Please change the detection type
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good but 2 way talking won’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well except the 2 way microphone.
I would recommend this to a friendQuick Draw McGraw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this little guy. It’s fast and responsive to every move in the home.
I would recommend this to a friendGood camera for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough it because of a vacation trip. And I wanted to have some peace of mind . It works really good. The night video is extremely good.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988 7973
Eufy Jewel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit challenging at first but if one views the Eufy unboxing and review on You Tube, one takes good notes, it's not As hard as it looks. It worked for me.
I would recommend this to a friendPeace of Mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what is required for the Price ... Economic security with Quality
I would recommend this to a friend- Cons mentioned:Motion detection
Don't waste your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this thing is so finicky and I hate it. The smallest speck of dust sets it off. I detects "people" where there are none. It's constantly setting off motion alerts even with the settings down low for motion detection...
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Set up an activity zone to limit the area that you want the movement to be picked up. Go to the settings in the Eufy Security APP- Motion Detection- Activity Zone.
- Please also set it to human only and the sensitivity level to the lowest in the Motion Detection to reduce the motion detection.
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
good sale deals of day
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sold out when this combo was on sale last time but lucky it's on sale again so jumped on the sale. working great so far....deals of day!
I would recommend this to a friendGreat camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good camera great quality and low latency less than one second delay and has alot of advanced features like motion tracking and alarm and local storage and more.
I would recommend this to a friendsecurity cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice security cam i now feel safe when I'm out town has a lot of features worth the price to protect your home and property values.
I would recommend this to a friendeufy camera is great value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for value. With in slot Sd card. Eufy is a great company. Very responsive to customer.
I would recommend this to a friendConnection issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fine in our home but when we take it places it has issues connecting to shared WiFi networks (such as hotels).
I would recommend this to a friendThe best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best ever... I have all video surveillance and alarm of EUFY and I'm molyo satisfied... highly recommended
I would recommend this to a friendGreat camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great but wish it turned more but overall they are great
I would recommend this to a friendUnsupported without base station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was somewhat disappointed when finding out I needed a base station for this to connect to Apple HomeKit. My house is apple based so this was disappointing. I tested out intruder mode and it wouldn’t turn the alarm off when I requested it. The nice part about this camera is that it spins around for a wider field of view.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to keep an eye on my pets while I’m away from the house. Works great!!
I would recommend this to a friendIndoor camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great ,wish it was 5g compatible Thu
I would recommend this to a friendSolid
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid little camera i used them for the inside to check on the dogs. I like the ability to talk through the cam.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live in apartments and honestly this is a game changer i love the fact that it has a alarm when someone opens the front the door definitely a must buy
I would recommend this to a friendSecurity camara
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the product. Good quality, and easy to read instructions on how to install..
I would recommend this to a friend
