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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Indoor Wired 2K PTZ Security Camera with AI Detection's camera quality and ease of use. Many appreciate the night vision, pan and tilt, and reasonable price. Some customers have experienced issues with motion detection and connectivity. Additionally, a few have noted a clicking noise in low light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 516 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is required for the Price ... Economic security with Quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Draw McGraw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little guy. It’s fast and responsive to every move in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough it because of a vacation trip. And I wanted to have some peace of mind . It works really good. The night video is extremely good.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Eufy Jewel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit challenging at first but if one views the Eufy unboxing and review on You Tube, one takes good notes, it's not As hard as it looks. It worked for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is absolutely horrible. It doesn't work. I returned it and got a new one and it still didn't work.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    eufy camera is great value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for value. With in slot Sd card. Eufy is a great company. Very responsive to customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sale deals of day

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sold out when this combo was on sale last time but lucky it's on sale again so jumped on the sale. working great so far....deals of day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice security cam i now feel safe when I'm out town has a lot of features worth the price to protect your home and property values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera great quality and low latency less than one second delay and has alot of advanced features like motion tracking and alarm and local storage and more.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is so finicky and I hate it. The smallest speck of dust sets it off. I detects "people" where there are none. It's constantly setting off motion alerts even with the settings down low for motion detection...

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      - Set up an activity zone to limit the area that you want the movement to be picked up. Go to the settings in the Eufy Security APP- Motion Detection- Activity Zone.
      - Please also set it to human only and the sensitivity level to the lowest in the Motion Detection to reduce the motion detection.

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ever... I have all video surveillance and alarm of EUFY and I'm molyo satisfied... highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to keep an eye on my pets while I’m away from the house. Works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great but wish it turned more but overall they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the product. Good quality, and easy to read instructions on how to install..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsupported without base station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was somewhat disappointed when finding out I needed a base station for this to connect to Apple HomeKit. My house is apple based so this was disappointing. I tested out intruder mode and it wouldn’t turn the alarm off when I requested it. The nice part about this camera is that it spins around for a wider field of view.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 4 out of 5 stars

    Indoor camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great ,wish it was 5g compatible Thu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this it follows every little movement real quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid little camera i used them for the inside to check on the dogs. I like the ability to talk through the cam.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great camera

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, helps me keep an eye on everything while I’m away. Love the range of motion as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in apartments and honestly this is a game changer i love the fact that it has a alarm when someone opens the front the door definitely a must buy

    I would recommend this to a friend