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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $599.99

Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 3 out of 5 stars

    3rd Eufy robovac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine but not great. I have two older Eufy’s that I just love. They’re accurate, efficient, easy to use. This new one is not as impressive. It doesn’t have sensor on the front so it will run over anything and everything, Eufy cust svc recommends lifting cords and programming areas. I’ve done this but there still are inevitable things on the floor (like when sitting on the couch my feet) which it will run right over. I get it- I can lift my feet but the point is that it seems the technology is just lesser than my older ones. The auto emptying is a nice feature and the app using room zones works well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The station doesn’t charge the vacuum and the vacuum can’t find the station. Now the vacuum is dead and I can’t do anything with it. Eufy customer service is a joke and keeps sending me the same troubleshooting steps. I can’t troubleshoot a vacuum with a dead battery that has a station that won’t charge anything.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      Thank you for bringing this to our attention.

      We are truly sorry to hear about the frustrating experience you've had with your C10 RoboVac and our customer service. This is certainly not the standard we strive for.

      Our support team is eager to personally assist you and find a resolution. To help us proceed quickly, please contact us directly at [email protected] and use the email subject: "Bestbuy Review - C10 Charging Issue".

      We will prioritize your case and work to resolve this for you promptly!

      We sincerely appreciate your understanding and cooperation in this matter, and look forward to hearing from you.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Didn't know i needed this, but yes it's awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this works really well. I have noticed that it has trouble getting up cat litter tracked on floor and some other bigger pieces, but the fine stuff comes up easily. You will have a lot of maintenance, especially if you have long hair. I have to take out the hair tangled in the brushes after every time it runs. But this does not take a long time, as you only have one screw to take out. And if you have pets that shed a lot, you will go through bags faster that what they advertise. But it is awesome to not have to vacuum!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eufy Robot Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vaccum and I would say it’s okay! I definitely think it could do better at not running into walls and things like that, otherwise does a fine job cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean as well. Object avoidance is so so. Good enough for daily use, in between deep cleans.

    I would recommend this to a friend
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