The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 3 out of 5 stars
Second thoughts on this purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It seems to miss a lot of spots. I'm glad the charge lasts for a while though. But when I see the work it does I'd rather just pick up the vacuum myself and do it manually
No, I would not recommend this to a friend
Rated 1 out of 5 stars
EUFY ROBOT VACUUM SELF EMPTY C10
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trying to return this item & this is a difficult situation!! Purchased on Best Buy Marketplace -Best Buy doesn't back up what they advertise on marketplace which I have learned the hard way So buyer beware. Have never opened box of robot sweeper as it is for hardwood or tile floors. I have carpet. My husband (85) 100% totally disabled husband purchased for Christmas to help make my house work easier. Returning is a nightmare!! I went to BB -the said no call company. -Anker Direct only have AI responses & hung up on me. Very DISAPPOINTED BEST BUY doesn't stand behind what they advertise through their marketplace. I need upper management assistance PLEASE
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Great item!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this item. It helps so much with daily cleaning