Customer Ratings & Reviews
- Model:
- T81241W1
- SKU:
- 6476318
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent camera quality, long battery life, and ease of use of the SoloCam S40. The solar panel is a frequently praised feature, enabling convenient and continuous operation. While some users experienced issues with notifications and concerns about water resistance, the positive feedback on features like night vision, motion detection, and the spotlight significantly outweighs the negative comments. The built-in storage, eliminating subscription fees, is another highly valued aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera qualityCons mentioned:Notification
Love Eufy - except this one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great, but I wasn't able to get it set up properly in the app. I had multiple deliveries and the camera never sent me a notification. Then, suddenly, the alarm went off, surprising me and my dog, and there was no one there to set it off. Over a period of two weeks I spent probably 2-3 hours trying to get the settings and notifications set to where I wanted them (ie: send a notice to my phone when there's activity). My other Eufy cameras are amazing, but this one does does not set up the same.
No, I would not recommend this to a friend - Cons mentioned:Notification
Poor product for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not waste your money. Put one of these in my driveway pointing directly at my car and it was ransacked about a week later. I got zero notifications and the camera did not detect anyone. But if a bug flies past it will get that every time.. All I had in my home was Eufy. Never again. The product has gone way down hill. There are other brands a lot cheaper that do a way better job. Please don’t waste your money.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Notification
Solocam S40 Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my camera in NOV 2021, one in a half year later I'm starting to have problems. 1. Not receiving notification on Samsung mobile phone app. 2. Camera video blurry / Foggie and I can't clean lens.
No, I would not recommend this to a friend