Customer Ratings & Reviews
- Model:
- T81241W1
- SKU:
- 6476318
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent camera quality, long battery life, and ease of use of the SoloCam S40. The solar panel is a frequently praised feature, enabling convenient and continuous operation. While some users experienced issues with notifications and concerns about water resistance, the positive feedback on features like night vision, motion detection, and the spotlight significantly outweighs the negative comments. The built-in storage, eliminating subscription fees, is another highly valued aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Not impressed with Battery and Solar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is nice, There are some nice features. Battery life could still be far improved. Mine get all day sun and battery still ends up dying in about a week. They take quite a few hours to recharge on a plug. They will not fully charge in a reasonable time with Sunlight. I turned mine off in the settings and 2’days later I am only at 47% battery. Roughly 20% charge per day on Solar. Not nearly what they claim! Same issue with the S330 model. Supposed to be sending me 3 new ones. This is with settings at 2K for resolution and motion sensitivity around 7 (options are 1080 or 2k and sensitivity 1-7) Streaming is set to Auto. I had to set up motion zones to try to decrees false notification due to wind, but that has barely made a difference. Shadows, Trees and bushes will still set it off. There is no ability to do constant recording. The max is 120 seconds per motion trigger. With a 5 second cool down trigger between events. They are far better than some other name brands I have used though. Just at a higher cost.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Eufy Solar Panel Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great when it works, we had to connect it via WiFi and the connection is not always great. Otherwise the camera is good quality and the solar panel keeps the battery charged.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Decent cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solar panel after some time does not with stand the sunlight. Cameras take a few seconds to load after you click the notification. I have them placed above my garage door.
I would recommend this to a friend- Pros mentioned:Solar panel
good, not the best though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok camera, you really can’t zoom in a see great detail. I mainly used it to keep track of who is coming and going. There is a noticeable delay between the time someone approaches and you are notified. You get what you pay for, and I am ok with this product. This is not too bad for being a wireless camera. The solar charging is working well.
I would recommend this to a friend - Cons mentioned:Connectivity
Eufy solor outdoors cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my wifi after several attemps and attemps to connecting customer service no resolution found, returned for refund..
No, I would not recommend this to a friend - Pros mentioned:Camera quality
My Home outside cameras.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solar charger is not so efficient, it runs out every day actually, the vition is good and colorful image but the charging is not efficient.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Worked for the first couple of weeks and then...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect the first couple of weeks without any issues. Then into the 4th week, issues came up. Had to reset and sync the cameras a few times as they either fell off my network or couldn't connect to the network. The solar panel on one of the cameras is barely charging it. Had to dismount the camera a few times to charge it via USB. We will see how the rest of the weeks go. Hopefully better.
No, I would not recommend this to a friendPackaging is deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but box makes it sound like there’s a spot light on the camera and there is no spot light on the camera.
I would recommend this to a friendHas issues. Good for a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these cameras for a little over a year. One was replaced by Eufy for water intrusion within the 1 year warranty. Another camera now has the same issues but is out of warranty. A third, after working fine for a year has started to experience a fast draining battery despite optimal settings, Again out of warranty.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor zoom, reacts late to passers-by. I am not happy with the product.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
not enough range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not reach far enough for what I needed it for so now its just a dog cam.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
App isnt the best.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have a better app and solar charger is slow.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good night contrast. does not send picyure quickly to phone
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Cannot get it to connect to Wi-Fi
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the eufy - Security Spotlight Cam Solar 2K for several hours, until the blue charging light went off. Then I opened the eufy security app to add a new device. Tapping the SolarCam Solar pic begins Wi-Fi setup by entering my password to the automatically selected 2.4G connection. Solor Cam only supports 2.4GHz Wi-Fi networks. Pressing the sync button until a beep is heard to continue to a QR code on my phone to be scanned by the eufy - Security Spotlight Cam Solar 2K to connect to my Wi-Fi network. I then heard the message, “Connecting to the Wi-Fi network please wait.” After waiting a few minutes, I then heard, “Failed to connect to the network please try again.” I kept trying to connect, but I kept receiving the same error message. I cannot truly critique the eufy - Security Spotlight Cam Solar 2K, because of the failure to connect to Wi-Fi.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Make sure you have selected " Solar SoloCam" when you add the device to the app.
-Please make sure ports 8.8.8.8 and 8.8.4.4 in your router have not been disabled
-Please check if you have set the firewall or whitelist in your router
-Make sure the device is connected to 2.4GHz Wi-Fi.
-Hold the "SYNC" button for 10s to reset the camera. Wait about a few minutes to add it again.
If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!