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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,284 reviews
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Roku. Very few TV channels around where I live. With Roku I can get all the channels I love. Netflix, Tubi. Roku has unlimited channels and they have the written version fot the hearing impaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to expensive the gentleman that waited on me was very knowledgeable and helpful and my 8 year old granddaughter showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku You!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable way to "Cut the Cord" and still allow all the TV's to have identical remotes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reasonable Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an elderly friend and it’s so easy for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My whole house is Roku!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good I bought two more and put them on all the tvs in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The brown family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I love this device I have one in every room it’s better than cable I would recommend if you don’t own a Roku box you should get one Would I love about it has a apps for every in the whole entire family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Thousands of channels & streaming providers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to have all apps on one thing then a bunch of them on different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - would have purchased another unit, only Best Buy store (Signal Hil, LB CA) said they were 'out-of-stock" ,,,oh well ... how about the new ROKU TV ? When/if will Best Buy carry this item ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest Room Rocu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work just fine. I bought it for a television in the guest bedroom for my cousin who was coming to visit. She couldn't figure out how to use it, but I think it wasn't the fault of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little box! Roku interface is just the best, and I’ve bought this version more than once for TVs that have their own OS, but I like Roku better. Great WiFi signal! Price is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Dumb TV's to Smart TV's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made this purchase. I needed to upgrade my flat tv's for my Airbnb but wasn't ready to make a big-ticket purchase and buy Smart tv's. This was definitely a cost-effective buy. This little device provided me with all the options of a smart tv without the smart tv cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just wish numbers were on the remot controls. Which would make it alot easier to turn tv with out scrolling through ever channel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cabin living room controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic install is easy. I did have to reload several subscription services. I’m not sure what on the new ROKU was so memory consuming but after setting up the new device one of my other ROKUs stopped working due to lack of memory space! I had to remove several unused icons until it came down to a workable “memory” level!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was useless. I brought it home, hooked it up, and the first thing was a continuous error screen telling me the HDMI cable was not sufficient. It was the HDMI cable that came in the box. So I gave it a new HDMI cable. The next error message was “the tv didn’t have enough power to run the unit.” It wasn’t connected to the tv. It was connected to the wall plug with the usb and usb plug that came in the box. Everywhere I plugged it in, the same message came up. Nothing had enough power to run it - it was the usb that came with the unit. Yet, it was powered on with the useless HDMI cable but programming couldn’t be watched. Bottom line, useless. We hooked up the old Roku and used the new remote. We could not use the new unit, the included HDMI cable, or the usb power source.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Patches, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate roku

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an easy to use remote, but mine dies every two days and I have to recharge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product …….,………………………………………………………………………………,.,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service , good quality device ,u live best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what happened to Roku, but it restarts all the time. My old one was 12 years old and I figured that’s why it started doing that. When I upgraded to a new one and it’s shutting down in the middle of streaming and there are no power outages, it says I have a strong signal, my apt is 630 sqft, the modem is 10 ft away and everything else is working fine, it leads me to believe that the internet isn’t the issue but the Roku box. Quite disappointing, especially since the other didn’t have this issue until it was 12 years old!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to cut the cable. I am gad I did. It gives me a lot more flexibility. Had to get accustomed to it after having cable for soo many years.

    I would recommend this to a friend
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