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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 6,284 reviews
  • Rated 4 out of 5 stars

    Great device I love the diversity it’s added to my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I love the diversity it’s added to my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this because cable TV was getting too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roku express

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works as expected no defects in the workmanship

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought as a spare as current one is getting hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love having all of the apps in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for older /non-smart televisions and great vale!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku device is just perfect! Small and easy to install,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead HDMI cable included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku works fine now after some troubleshooting I had discovered that the supplied HDMI cable was bad, thankfully I had my own spare on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the simplicity of this streaming service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, and easy to use and navigate on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. No issues connecting with my TV. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control buttons are too small. The side volume is constantly getting pushed because of location. The control is just too small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not used. Returned to Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used. Bought as a possible replacement for one that was coming with our Directv service. I never used it and returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This remote can hang with the Best of the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Version of Roku Yet! Easy to install and set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Roku good streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Affordable Roku, you can attach it with any tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Items missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came from Electronic Express with a note attached stating missing accessories HDMI CORD and POWER BRICK. Open box 5% off, all sales final, no returns. I was still charged full price plus taxes. I’m stuck with a partial product.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Willie, we're sorry to hear about your order experience. Please contact Bestbuy directly so that they can assist you further. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Remote question

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote is NOT user friendly. "MUTE" button DEFINITLY needs to be on opposite side of remote. Workes okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buggy and freezes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be fine if it didn’t freeze and apps refused to load when you turn the system on. I have to restart the Roku 2-3 times before it works properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rocu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume button on the side is going crazy. When you push the volume down it goes all the way up first. Haven’t had time to bring it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have a monthly rental fee like a cable box,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact alternative to a cable nox, plus not paying a rental fee every month. Sometimes has a little connection glitch when changing between apps, screen will freeze but sound continues. Just gently unplug the hdmi cable from back of Roku for a second and then plug it back in. All is good again.

    I would recommend this to a friend
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