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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 472 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 4). Customers appreciate the delivery speed and find the service easy to use. The installation service is also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 472 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, called the day before delivery with a window of time, then called the day of delivery when they where on there way. Delivery personnel very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly and no hassle in and out,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes great camera would be good with a good sale I like what I have it a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven delivery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live a ways from a major city and were able to order and have our ovens installed in a couple weeks from the date of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small town without electronic support. This program is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for Total Tech Support and free delivery. The gentlemen arrived on time and quickly installed my new TV, explaining the operation of the set and answering my questions fully, and--in a manner that said they cared. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv a few years ago for my dad at Christmas and it broke three years later. Thank god for the warranty! The geek squad was out within a week and replaced the tv, hooked it up and installed back on the wall! They called to check up on us the whole way through. So I bought a new warranty with this new tv. Hopefully I won’t need it but if I do I know I have NO worries!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The installation guys were fast friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice to deal with and efficient. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As intended, no issue. Delivered on time and as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in rural area and when their crew called with an approximate arrival time, they were very accurate. Helps when you work an hour away! Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered, installed and communicated. Which is nice, because i feel like im in the middle of nowhere, but all was solved and I'm a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were quick. Very polite. No damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service everytime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately for the delivery guys they had to return a few times as I had an issue with a damaged product when they unboxed it and a faulting dryer after owning it for less than two weeks. All personnel that came to my address were awesome and friendly. No complaints about any service I received from any of them on their multiple visits

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fast pickup and availability. Good service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I was charged for extended delivery. I still have not received my merchandise which was supposed to be delivered before Thanksgiving. They also told me I would have a gift card, but they didn’t tell me. I had to use it by a certain date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the extended delivery area! Thank you BB!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivered on time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was delivered on time and installer was friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installation job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher installation was amazing. Secured it so much better than previous installation. Highly recommend the crew that did this for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I opted to have the store deliver my tv, I would have never found a truck big enough to hold the size box without someone being in the back to hold it. Plus I thank the delivery drivers for bringing it inside and that I bought it before this while pandemic prevented them from coming inside the house and not just curb side

    I would recommend this to a friend
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