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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 10,464 reviews
  • Rated 5 out of 5 stars

    Great choice for my teenage daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is low profile allowing it to be worn without getting in the way. Love the encouragement it gives to compete against yourself for increased activity!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    excellent way to tract your exercise and movement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to see how far I have walked, how much sleep I got and my water intake.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great to track your daily activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks your daily activity and sleep. Makes you realize that you need to move more, I have not used it to it's full extent, but you can track your calorie intake. Would then tell you how many calories you took in and how many you burned. It automatically sinks to your phone and your computer so you can easily check your stats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the ability to track my activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it tracks my exercise and food. It connects to my fitness pal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product fair price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was o k Had a problem with it and had to return it. No problem with the return. Thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    A great product made better by Best Buy's service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit and would have given it 5 stars except the first one died after just two weeks. I brought it back to Best Buy and they exchanged it with no problems. My new Fitbit works like a charm and I've even lost weight since I started tracking my walking. Fitbit and Best Buy are a great combination!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for logging activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to log everything in one place. My one complaint is that it isn't accurate with the sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on a fitbit for years. I don't know what I waited so long. My main exercise is walking and light running, so I didn't need all the bells and whistles. This was perfect. I love that it tracks my sleep (I thought sleeping with it on my wrist was going to bother me, but it doesn't) and allows me to enter my water in take. All I need now, is the different color bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and works well. I have talked to several folks who have this and they all recommeded it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Basic but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Flex model is one of the basic Fitbit's,but it's a great way to get to know the brand. I love the way it tracks all of my information without me thinking about it. Waterproof is great!!! Put it on and don't think about it for 4-5 days until it needs charging. Sync's well with my phone and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and fun to interact with. Especially enjoy the sleep tracking feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit Flex is very useful to track my exercise activities. It's easier than carrying my phone with apps to track how much I jogged or walked. Synching the data with my home computer is very easy and the graphs to track my progress are very intuitive. Overall I'm happy with my device, and the only (minor) gripe I have is that I don't like wearing bracelets, or anything, but this is a minor issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to keep track of many activities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you are walking or running. Not sure if it's accurate if you are just using your upper body.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died after a new months but I was able to get a replacement through FitBit so awesome customer service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best health tracker on the market but the alarm is kinda cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died just shortly after I purchased but when I called customer service, they sent me a new battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked good to see and keep motivated, but lacked in syncing to app. had to restart fitbit every two weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit Keeps Pushing Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a novice user the unit keeps a constant reminder that I need to keep my focus and meet my daily goals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    keeps me focused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who needs to lose a few pounds and the struggling with exercise versus eating

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought the fitbit for my wife, she really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been using the fitbit since it was purchased for her as a Mother's day present. It is easy to use, once you wade thru the lack of documentation! The battery last for about 5 days, at which time the device has to be taken out of it's wrist band and placed in the provided USB charger. The web site doesn't remember the ID or password, even after checking the box. Overall it is working as advertised.

    I would recommend this to a friend
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