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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$229.95
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Customer reviews

Rating 4.4 out of 5 stars with 1792 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,792 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    User-friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me motivated and provides great health info.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated feature and colors. I love all of my Fitbit purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Fitbit Sense model is really good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Sense model is really good and got lots of features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with the sync and the display does not work properly. Clock face does not show any numbers or alphabets. It is annoying to keep resetting the device when this happens. Started noticing scratches around the screen within a month. I never had any issues with versa and Alta. Very disappointing. Customer care is not great either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special added to this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Fourth Fitbit. This is definitely better than the first Fitbit since generation. As I've had nothing but issues with it. However, there has been nothing special added to this model besides the button on its side. I find the customer service for Fitbit has decrease since it was merged with Google. Therefore the review. I'm a big fan of google however I think they need to take some priorities in making a better product for its consumers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both this for me and my wife. But after more than 2 months of used i just have 2 to 3 days battery now as it expected to last for 5 or 6 days of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive. Need to be careful or persistent in selecting a function. I love the wristband "tuck" feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Fitbit For Health"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love it. Wear it 24/7. Love the big screen face.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all it's features❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Charge II for years. Like the Sense II even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 Fitbit watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch arrived in good condition. It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 health brand for a reason

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for day-to-day fitness and health enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! I had the Charge before and I upgraded to this one. I don’t notice it’s there and it’s very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Fitness Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracking and heartbeat monitor. Helpful for knowing when I have AFib too. The only thing I can complain about is battery life is pretty bad, maybe 3 days at most even with dim and light vibration setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features I needed and a big face. The price was reasonable and I was able to buy interchangeable bands in different colors. They are easy to swap out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioned watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this was a little over a year ago. When i bought i didn't purchase the warranty right away because i wanted to make sure i would keep it. I forgot to go back for warranty that you only have 15 after to purchase and not 30 days like most other businesses. So at this point, I hoped for the best. As of today, it is not working. I noticed when I tried charging it and it wouldn't take the charge. One if the metal pieces on back that reads came off and I didnt realize it. I can't even get a refund or exchange due to the fact I didn't purchase the warranty. I should've did like my fiance did and purchased one from Amazon for alot less. The one he purchased works better and was a least 150 dollars less. I paid over 250 for this to malfunction after a year. What a rip-off. I wouldn't recommend this brand or store for it. Their return policy is trash if you don't have warranty. Now I have to spend more money for another watch. I'm very disappointed with this.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Thundercat. Sorry your Sense 2 didn’t last as long as you needed it to — we get how frustrating this can be. We’d like to investigate your concerns further to see what may have happened and find you a solution. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Nice Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the various features such as the ECG and also being able to take calls. I would like a better selection of bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as big as I thought it would be. I had a small Fitbit before. I was interested in the stress feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as user friendly as my charger 6 was. Boo.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, RobertL. Sorry the Sense 2 may not have been the best fit for you. We’d be happy to help you get familiar and feel comfortable with the device — when you’re ready, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch.........volume could be a little bit louder

    I would recommend this to a friend
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