Customer Ratings & Reviews

I have been using Fitbit products since 2019 when I bought the Fitbit Inspire HD. I used it for over a year, and I really liked it. It gave me the motivation to get the Sense and after using it for about 9 months, I have to say that it was really worth it. The battery life on this smartwatch is amazing, it lasts usually about 7 days for me. I charge it on a weekend and then it goes for the whole week. The workout modes list is also very helpful, I really like the comprehensive list of different workouts it provides. I also like the list of watch faces it provides, it's so fun to switch it up often as there are so many. All in all, it is a solid product. Would definitely recommend.

I've purchased 3 FitBit in the past years and so far this is the best FitBit i've owned. Great battery life. Recommend.

I had this watch for 4 weeks and it’s as good as my last fitbit. I like the SPo2 monitor as it does tell you if you have sleep apnea as it tend to be low if you do. a only thing is you have to get the insurance from fitbit.

Excellent watch,,pretty comfortable to wear I recommned check on best buy for much cheaper prices.

I love my Fitbit Sense & I got it so quickly! It is so easy to use & has more options then my my old Blaze Fitbit.

Love it and its easy to use. I purchased a protective screen case for it as well.

I’ve been using Fitbit trackers since 2011. This is my 4th one. First was a simple step tracker like a pedometer. All of them lasted for many years. My last one was a charge 2. It was still working but had a cracked screen and I figured it’s days were limited. The new one keeps accurate count of my steps. Nice to be able to read text messages and screen calls. Battery lasts for several days. I appreciate the larger screen and choices of watch faces as well as display brightness. I don’t use all of the features or the ones they charge extra for. I did buy a set of screen protective covers so I wouldn’t scratch or get it cracked.

Best deal Ever I si happy with the Fitbita is very good price and the best service for the Best Buy people thanks you Best Buy

So far heart rate is pretty accurate. It will occasionally be off and I’ll have to clean it readjust. It has the most accurate heart rate out of the 5 watches I’ve tried in 6 weeks. Good battery life- last 4-5 days for me. Only thing I don’t like is screen is real sensitive. While taking shower the water will make the screen go crazy. Overall good and keeping it

Little issues with auto tracking workout, but comfortable and secure strap, good UI. A bit finicky with the touch in some apps, but not at all a problem overall. Nice watch face selection. Recommended for everyone who wants to track sleep, stress, heart rate variability and step count.

I love this watch! I’ve had several other smart watches and it’s the first Fitbit I’ve had, so far it is my favorite out of all the other brands. Very easy to navigate and you don’t have to have a line added on your cell phone account for it to fully function. I also love the options for bands that are available. My last watch the adapters were hard to find, and there were not a lot of choices other than the bands it came with. I’ll definitely be sticking with Fitbit in the future.

Great all around smart watch and fitness tracker. In regards to Fitness tracking I find the Fitbit app to be easier to use and informative over other brands. GPS is accurate, battery life is good, 2-3 days on a charge depending on how heavy of use. Has a speaker so you can answer calls. Only complaints the screen wake up could be better especially when in an activity, I flick my wrist several times before I can check current stats, etc. Another minor thing is the watch faces are not as customizable as other brands

I love my new watch keeps track of my steps and I can even see who’s calling me

So far, I really love it ❤ The battery life is simply amazing(better than any other smart watch I have ever owned) I do wish that it would allow you to store more than 5 faces at a time. I also wish it would allow you to control the music on your phone. The charger looks and feels like a cheap toy as well.

I’ve own 3 Fitbit watches - the sense is by far the best watch. The large face is easy to read and the colors are bright

Had this watch for 2 years without any problems. Love it. Purchased plastic face covers and extra watch bands including coach bands.

I love my Fit-bit Sense, I got it for the Bio-metrics & uninstalled all the bloatware (Spotify, Pandora, etc) I don't use it to answer calls or texts & the battery is great, only need to charge it once maybe twice a week. I don't use the premium features the included features provide plenty of data about your habits.

This was a great buy!!! This watch has it all! I am amazed at all that it can do and it’s very functional for me. It can connect to Spotify and can even allow you to take calls on it via the microphone. The only thing that I kinda didn’t care for was that in order for my sense to sync with the Fitbit app I have to keep the app running on my phone which is not cool because it drains the phone’s battery. Again not a real deal breaker but just something that’s... ehh. Besides that it is wonderful! I purchased this to help me on my fitness journey!

I need glasses to read, so I switched from my beloved Tag Heuer to the Fit Bit Sense and now I can READ the time! I love that I can answer my phone, track fitness goals and more.

So far much better features that my Versa 2. I like the ability to add my heart rate and body temp. I like the different apps I can put on here as well. The only thing I have problems with is the band. For some reason, it makes my skin itch.