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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 242 reviews

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85%
would recommend
to a friend

Customers are saying

Customers value the Virus Removal Device for its user-friendly interface and effective virus removal capabilities. Many customers mentioned how easy it was to use, while others were pleased with its ability to resolve their virus issues. However, some customers found the process time-consuming and expressed concerns about its compatibility with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Pros mentioned:
    Virus removal

    Rated 4 out of 5 stars

    Works with Windows 10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand alone checker, does not check all files or registry, but will find most viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Outstanding product with superior customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently use the FixMeStick and was extremely satisfied with it's ease of use and the results. It eliminated six (6) viruses which really speeded up the performance of my computer. I had another issue and call the customer support number and was extremely happy with their helping me solve another issue I had regarding my PC. You will not be unhappy buying this product and it could save you a bundle over having your PC worked on by an outside source! Hope this helps! Scott Omaha, NE

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ture piece of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product 'FixMeStick' works. I run a couple of anti virus & malware programs but still find have had some issues concerning security & privacy. When I had checked the FixMeStick against these programs , FixMeStick had picked up what the others had missed. Thanks to FixMeStick my pc runs better. Tech support with FixMeStick is also outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FixMeStick the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item just recently. Had an issue with starting the program. I contacted the company and got immediately a reply and the problem was solved. I learned something new about my computer, what a surprise. The service was excellent and I feel so much better about the health of my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT AND EXCELLENT STAFF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK I HAVE STATED ALREADY.. I CANNOT SAY ENOUGH ABOUT THE FIX ME STICK PRODUCT IT WORKS AND THE COMPANY STANDS BEHIND ITS PRODUCT.. AGAIN U HAVE A GREAT PRODUCT AND GREAT PEOPLE....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not only a good product but the company offers great consumer service. No small thing these days

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new computer, but sometimes it gets a little slow and I use the FixMe Stick and my computer runs faster. Easy to use and clear instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned the crud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked as advertised and cleaned the computer without being in the operating system. Got rid of all of the bad stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several issues with three computers. one of their service people worked with me to solve all my problems. This is customer service at its best. I highly recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 5 out of 5 stars

    Worked great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most products like this that I have used will not work if I don't have internet access. Fixmestick worked with out internet access and only accessed the internet to update their software, On older computer it found all the virus' on the first run. With the Windows 10 version it required two runs. That could have been because after the first run I was able to get connected to the internet and Fixmestick updated its data base.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a computer / pc this is a must i am very proud of my fix me stick it payed for its self in one use it really / really works great i am never going to be with out a fix me stick that is for sure it works///////////// i def recomend this to every body so east to use goes right in the u s b port click start and set back a lil while and it will clean garbage out of ur computer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixme worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent and prompt service from the Fixme customer service center, my emails and questions were answered right away. Thanks Matthew you were very helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    a good virus removal tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works as advertised and did what it was supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 5 out of 5 stars

    One year and no problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical but FIXME Stick help up to its reputation I renewed my subscription for another year. I think the pro version is way over priced or I would have bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT!!! 10/10 HIGHLY RECOMMEND!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job! Its great and requires little to no work in how to use it. Its amazing in doing its job and the customer support is very helpful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warning!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying FixMeStick because it says it is bootable, and you want your machine to start directly into FixMeStick rather than Windows, beware, by default, this will not work in Windows 8 or 10. In my case, my mother’s desktop had been hacked by outsiders who took control of her machine. I had no idea what virus or malware was on her machine that would give the bad guys an opportunity to get control again or execute something malicious on her device. FixMeStick seemed attractive since the product documentation says "You can boot it directly from the BIOS without booting Windows. This means you can start your FixMeStick even if you cannot start-up or navigate Windows". Technically yes, it IS bootable, but what they don’t mention is this doesn't work under Windows 8 or 10 due to the way those operating systems shutdown by default. It could scan but not clean the malware it found without starting Windows, which is exactly what I didn’t want. So if have to boot a suspect machine into Windows anyway, I would strongly recommend saving $60 and just getting a free 14-day trial of Malwarebytes. It is not bootable either but is excellent anti-malware software with a long-term great reputation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Usb drive

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stick does nothing but damage your unit. The real solution is taking your unit to a geek squad and getting tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading the reviews and was sorely disapppointed. It does not work. I even went through their support, upgraded through their program and still does not work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I was not able to use the Fix Me Stick for my PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support was nice thanks for it. This people have good support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from FIXME STICK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue getting the product started but contacted support which contacted me quickly and helped me get the product up and running. Great help!

    I would recommend this to a friend
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