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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.7 out of 5 stars with 262 reviews

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73%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Flex 11.6" tablet's screen size, ease of use, and keyboard, with many praising its performance and value for the price. However, some users noted concerns regarding battery life and the tablet's weight, finding it heavier than anticipated. A few also mentioned challenges with charging and limited storage capacity. The power button also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 262 reviews
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    nice for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this tablet for 3 months now and haven't had any problems with it. It isn't the fastest product butit does what we need it to do so we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today and have been playing around with it. I got this to replace my Toshiba laptop. I was scared at first because I am still in college and desperately need Microsoft word and security but it downloaded perfectly and in no time. Still messing around and playing with it but so far so good. Battery is great, I've had it unplugged for over 5 hours and it is not even half used yet. My only thing right now is trying to find a keyboard protector that fits so I don't get food and stuff in it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Sounds great till you use it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't. Unless you are looking for a headache I would go with another product. Sure it is cheap , but that is for a reason.. Issues : Docking keyboard causes issues with modes, keyboard and touchpad are glitchy , battery 3-4 hours light use, scrolling on a webpage, and SLllllooooooowwww. (WAIT...WAIT...Wait)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you don't want an iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Just want I need. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Loved at first, now I am disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this when I first got it. It was working yesterday morning when I was on it briefly. Went to get on it last night wouldn't turn on. Thought maybe it was dead so plugged it up to charge. So either it's not charging or is just not working anymore. I've only had this for just over a month... It may have not been super pricey but it sure should have lasted a good while longer than this. :-(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need. Got it for light web browsing and working on documents. Pros: Lightweight Expandable memory Cons: Slow charging No USB ports when undocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5-star rating is based on this being a sub-$200 machine. If you want to play the latest online live action shooter, look elsewhere. I use this for work. For me that means lugging it up 100 foot gangways onto ships, so size was a factor. It handles complex Excel workbooks with forms, macros and external data sources without difficilty. The screen is crisp and clear and works just fine for movie watching during down time. Battery life is excellent, though the included charger is a bit slow, so you might want to pick up a more powerful universal one. There are two full size USB ports in the keyboard, but only a micro-USB in the tablet, so I picked up a $9.99 micro-full size adapter at Best Buy. For anything except gaming I'd strongly recommend this. Richard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than what you'd expect for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this (loved the price) knowing I would only use it for the most basic tasks: email, web browsing, nothing that required heavy lifting. And a good thing too; although I love the 2-in-1 design, this computer's keyboard is designed poorly, with the heel of your hand constantly hitting CTRL or FN while you type; I literally could not type a full sentence without backtracking, unhighlighting, and retyping it. Also, the system is weak - even for a low-end machine. I type at average speed, and I would often have to wait for what I typed to catch up to me. And the worst part: with three tabs open on Microsoft Edge, I got a warning pop up that the system was low on resources, so I had better save my work and close some progs. I was only browsing the web! In summation, a nifty looking machine at a great price which, upon actually using it, is practically useless. I wish I could say I was exaggerating, but trust me when I say you should spend a little more and avoid what I went through. I returned it within 24 hours. Buyer beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Build quality not very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp edges around the screen make this terrible for holding as a tablet. Creaky and very heavy. Returned after 20 minutes. Would never have purchased if there had been a display model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Surprisingly good tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the reviews both and negative I went ahead and got one. I have three other tablets (HP/Dell/Asus) running Windows and this one is the fastest by far. Love the included keyboard and it's responsive. I bought a 64gb microSD card to alleviate the storage problem as I re-directed where the programs I loaded will reside (to the microSD card) and where the files will go too. Having an 8" and 10.1" tablet this 11.6" is much better on the eyes and touching the screen is much improved due to it's larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with yet great for the the money in love with go get you one

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for Basics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a communications student and this works excellently for basic tasks like writing papers and snapping photos. It is a little slow but its a very solid flex product compared to my other experiences with products of this type. Great for a humanities student on a budget!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible - Lasts a few weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted a few weeks, then would not power on...exchanged it. Second on lasted a few weeks then would not power on...exchanged it. Third one lasted a few weeks, then would not power on...I'm done. Heading back to Best Buy. I have to try a different brand, my patience has run out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great multi purpose tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is great for the price has a good battery life and keyboard. I bought it for my girlfriend who is in grad school she carries it everywhere with her.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I no longer had a need for a high power computer and I wanted something more portable. The only thing I intended to use it for was to do a little web surfing. After about a month it will no longer connect to the internet, it doesn't even see any internet connections that I know are available as my phone is able to connect just fine to them. Someone told me that it was probably a setting issue, but I hadn't changed any settings and I as of yet have figured out exactly what setting would be causing the issue. Save your money and don't purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal du to a tablet,pc,ANTIVIRUS,and much MUCH MORE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tablet for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing for long international flights. Wish it had a full size usb on the table itself, has to be docked to use USB

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    great little device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it is a tablet but more like a pc when keyboard is attached

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    slow, poor touch screen responce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this computer was a basic and all I use it for is email, facebook, and some web searching. my phone, my husbands 2 year old tablet are much faster. when on the web the touch response is iffy and its so slow, facebook scrolling is also very slow. sometimes it wont. I would not buy again or recommend to anyone. just doing this review was a chore

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this tablet, I am sorry to read that you are having troubles and that it is not meeting your expectations, however please remember that Best Buy has a 15 day return period that we can take advantage of to have this replaced. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Will not power on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tablet for 13 days and it will not turn on. It has been charging for 8 hours but still wont start (red charging light has been on). Had high hopes for this device but it seems to be a dud.

    No, I would not recommend this to a friend
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