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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 19 reviews

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74%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Gen 4 Explorist HR Smartwatch 45mm Stainless Steel's design, praising its stylish appearance and compatibility with Android wear. The price point is also seen as a positive aspect, with some customers suggesting it offers good value compared to more expensive brands. However, some users have noted that the watch's response time can be slow, particularly when using gestures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Slow response

    Rated 4 out of 5 stars

    Very nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fossil watch so you're getting great quality... It's a very good looking, premium watch with some weight to it making it feel premium. Only issue I have with the watch is that it's a bit slow... From what I understand from researching is that they used the same gen chip as, the previous 3rd gen fossil Q... They should've waited a bit to put in a new chip but other than that it's great.

    I would recommend this to a friend
  • Cons mentioned:
    Slow response

    Rated 4 out of 5 stars

    A stylish watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch. Good finishing. Battery lasts full one day. However charging happens so quickly. Within an hour you r good to go. Little slow in gesture response. I bought this watch at half of original price on black Friday otherwise I would have gone for Samsung Galaxy watch. You simply can't compare it with galaxy watch. My heart goes out for galaxy watch. Its an individual choice. But I would say Fossil really need to work hard on it. Its still not the best in it segment. A long way to go to compete with Samsung and Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Changeable bands

    Rated 5 out of 5 stars

    Sleek Design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has many cool features like iFit. It tracks your heart rate and fitness. You can get notifications on calls, messages just to name a few. I like that you can change the face art and buy additional bands to swap out with leather band.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Price

    Rated 5 out of 5 stars

    Really good smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay twice the price for a name. Apple watches cant compete with this great smartwatch. Durable and fully featured.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price for what you get! Sleek, modern, multiple faces, and super functional! My hubby loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Nice looking. Received compliments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive on wrist, looks nice and stylish with workout to evening attire. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Answer calls

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i was replacing my watch and i got a mini computer This watch is casual and it is fancy. It matches everything you are wearing and the watch face is nice and big and you can change the face. This watch has so many features. I learned i could answer my phone on the watch and reply to a text...Looking forward to exploring all the features.

    I would recommend this to a friend
  • Cons mentioned:
    Slow response

    Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wear is watch but that's notsaying much It's laggy at times But looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Notification issues

    Rated 2 out of 5 stars

    watch fossil

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very nice looks great on anyone unfortunately it worked for a month and then I had problems with it notifying me when my phone was ringing and giving me they information at the time it was sent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GIft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend as a Christmas gift and he has uses it everyday. It has helped keep the temptation of looking at his phone while he drives at bay since he knows he can just glance at his wrist and everything is right there.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Looks great and the color was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the color was perfect. The watch is my d daily watch for work and holds up well with no funds or catches and still looks brand new. The functionality is great with my pixel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    andriod wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    andriod wear nice and the watch looks good but it's a little slow at times but nothing that I can find that fixes the slow piece even with other watches. battery life is good generally finsh the day with 40 percent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, but backing did come apart.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch has lots of useful features and tends to hold battery life okay. However, back of the watch (where charger connects) came loose. Fossil was able to replace this.

    I would recommend this to a friend
  • Pros mentioned:
    Changeable bands

    Rated 5 out of 5 stars

    Good Size for arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size fits great, not a big arm. Love the idea of changing out bands.,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Classy smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and feel and goes well for any occasion

    I would recommend this to a friend
  • Cons mentioned:
    Back unsticks, Disconnects

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible , always disconnects the back unstick sent it to fossil to fix same thing happened

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is excellent and turned out to be a great gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fossil Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a Fossil Gen 4 for Christmas last year and it didn’t even last a year before the battery wouldn’t charge, apps wouldn’t work, etc. I recommend a different watch

    No, I would not recommend this to a friend
  • Cons mentioned:
    Back unsticks, Battery life

    Rated 1 out of 5 stars

    Beautiful watch with major flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch in December of 2018, I literally loved everything about how this watch worked; at first. I had it for a little over 7 months and it stopped working. To be brief, the many cons plaguing this beautiful watch are that battery is dead before an 8 hour day of work. I used it to track work outs, work emails, phone calls, and texts. By the time I would get off work the watch required being charged. Lucky for me, I had purchased the Geek Squad protection plan because the back of the watch just came out on its own! Fossil used to be known for great watch quality, and to be honest I didn't want to believe all the poor reviews on this watch. The only pro's about this watch is the look and feel of the product. It looks premium, and has a comfortable fit. It was also extremely easy to use. Changing background images and adjusting what displays on the watch was a cinch! Maybe the generation 5 will up the game, but save your money and go with the Samsung Galaxy watch.

    No, I would not recommend this to a friend
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