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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 13 reviews

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77%
would recommend
to a friend

Customers are saying

Customers are pleased with the design of the Gen 5 Smartwatch 46mm Stainless Steel, praising its look and feel. However, some customers have expressed concerns about the battery life, finding it to be just average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Design, Durability
    Cons mentioned:
    Battery life, Gps accuracy

    Rated 4 out of 5 stars

    Entry level smart watch, good features for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this is a very decent watch as an entry into the smartwatch world. The price was not nearly as much as other brands, but it has a lot of good features and a very intuitive operating system that is easy to learn and navigate. The looks are great and the durability is pretty good, only a few scratches after daily wear for months and through some intense activities and workouts such as rock climbing. I really like the sleep tracking feature, although I was initially unsure about wearing a watch overnight. My main complaint(s) with this watch are the battery life is not what I would like, but I get by with charging it while I am in the shower, and usually at one other time in the evening while I'm not doing much, like sitting on the couch watching TV or doing dishes/making dinner. I generally use my custom power setting over the pre-programmed power plans to get the best balance of features I want and the battery life I can accept. I still need to play around with the options to get this to survive an entire 18-hole round of golf without dying, but other than that the battery life is acceptable. Another complaint I have is with the GPS tracking accuracy during activities. I've found through some experimentation and message boards that the phone GPS seems to be conflicting with the watch's internal GPS and causing huge discrepancies. When tracking an activity such as a bike ride, run, or golf using GPS, if the watch is connected to my phone, I get a much noisier signal that bounces around a lot, sometimes adding several miles to my actual distance traveled (and making my top speed, ON FOOT, 57MPH on one occasion). At other times, entire sections of my bike ride have been completely missing and only about 1/3 of my total ride are captured. This can be improved greatly by turning bluetooth off after starting the activity and the watch has obtained my start location, however this kind of defeats the purpose of a smartwatch that can give me notifications at a glance without reaching into my pocket every time my phone goes off. Overall, I am satisfied that it meets my immediate needs at a reasonable price, but in the future I plan to upgrade to a more expensive brand/model with more features and better battery life, now that I know I like having a smart watch. As an entry level smart watch, I would recommend this if you are not 100% convinced that you will like the smart watch life and don't want to spend $700+ on the more expensive and feature-packed watches. I know several people who have had Fossil smart watches multiple times in a row, so there's something to be said about customer loyalty and repeat business there. This is a watch that will meet many people's needs, but in my personal use case it leaves a little bit to be desired. I definitely don't regret my decision to purchase this watch over others, and I will be using this one for at least a year or maybe longer before upgrading to a different brand, because this watch does not work particularly well for the golf course to get yardages and keep score, which is a primary reason why I got into the smart watch market to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast charger
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Wear OS Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want google assistant strapped to your wrist Fossil does the best job hands down and this is the best smart watch for wear os on the market. This actually looks like a real watch and be prepared to get compliments on it. Fossil does great job on faces and watch just feels and looks like a great quality time piece. The charger also is a fast charger so great to not have to wait forever to charge the watch. Only downside is like all Wear OS and apple watch its plagued by battery life or lack of. Other than that this is the best that wear os has to offer so go pick it up you will be very happy with this one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Black bezel

    Rated 4 out of 5 stars

    Nice, but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the look of this watch as far as style go, but there are a couple things I don't care for. 1) If you want to use Google Pay, you have to setup a passcode. That's understandable, but if you aren't using the always on display (so that you can save battery life) you have to enter that code each moment you want to look at the time. 2) Battery life is abysmal. If you use the always on display, you'll barely get 9 hours out of this watch. And I guess there's a 3....if you don't use a watch face that has a black background, you'll be forced to look at a black bezel around the entire screen. If you can deal with these things, then you're probably looking at the best Wear OS watch on the market. Google has a long way to go to catch Samsung and Apple.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best wear OS watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had plenty of smart watches dating back to the original pebble. Honestly nothing can touch the apple watch, but that being said this is the best you can get for a non apple non Samsung phone. Having Google on the wrist is great, battery life is just ok. Had to switch out the original band, awful.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this watch. I'm very partial to blue and the diver esque styling is very modern. I wear it while working out and for dress up. Wear OS has a ways to go but this watch has value if you can get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying another fossil watch, because my fossil gen 4 was so laggy but this one is much better I really like the design because it looks like a normal watch Android wear needs a lot of work though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the overall of the fossil Garret gen 5 Smart watch. It has great features, great quality, light weight and it fits perfect. I will buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Comparison, Design

    Rated 5 out of 5 stars

    This looks so good!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this watch. I have an Apple Watch too but this has a much better look for watch lovers.

    I would recommend this to a friend
  • Cons mentioned:
    Back cover

    Rated 4 out of 5 stars

    Nice watch maybe not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solied smart watch but noticing issues random powering off and the back cover fell off tonight, now just before the 1 year mfg warranty ends.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issue

    Rated 3 out of 5 stars

    1 week later nd it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for fathers day and when i went to charge it the first time it did not charge had to order a charger from amazon to see if it was the charger or the watch , it was not a cheap pho e for it not to work a week later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Exchangeable faces

    Rated 5 out of 5 stars

    Fossil

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch has many great uses and exchangeable faces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from Fossil sport watch. Love the black version as it makes the display look much larger with dark watch faces.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recomend for a friend.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 1 day using and my watch is rebooting ALL the time.

    No, I would not recommend this to a friend
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