Customer Ratings & Reviews

Charles was a great help… volunteered to come to our home to measure our space …he was on time and reviewed options of refrigerators that would fit in our space.

Great to have him advise us best for our living room and using our sound system with new tv. Gave us options and great someone coming in and then having it all delivered and installed. So easy. We love it!!

Terrell is the best! I have used his services on two occasions. Always thoural and keeps you updated from start to finish.

Sarven made the whole process easy and enjoyable. He was knowledgeable and was able to communicate all the necessary info in a helpful way. I highly recommend him.

We needed help with our home theater and surround sound equipment and the technician set everything up perfectly.

Very knowledgeable and professional. went the extra mile to show me how to use the remote. THANK YOU. Highly recommend the service. Easy to schedule, and text notifications. Bought the OLED with a "swing arm" mount and a sound bar. I can enjoy the massage chair and watch excellent shows.

The consultant was extremely helpful making sure that my new refrigerator would fit in the spot for it. The delivery guys were spot on- getting my old one out and new one in, explaining everything I needed to know!

I wanted help in determining sizes and options for kitchen appliances, since my kitchen is long and narrow. The consultant was nice enough and helpful to a point, but there was miscommunication. I didn't hear from him for a month due to his vacation within that time, but he did apologize extensively for not letting me know that he would be unavailable. I am actually the one who shopped the website and discovered the gas stove and microwave that I purchased. So far I like both quite well. One major downfall in the consultation process was the fact that the consultant never told me the requirements for refrigerator hook-up. Nowhere did I read that the water shutoff had to be behind the refrigerator; it just said within 6 feet. I didn't know that they wouldn't work with copper connections; it said just that the connection had to be in good working order. I did purchase the required water connection kit. My plumber had to do the installation for me. Everything is working well. The refrigerator is much different from what I had before, but I am adjusting to it.

I was. Grateful to have someone come into my home and take measurements and help me get the needed hookups to my stereo system. Also, helping to choose a tv

We are remodeling the kitchen and used Best Buy to replace our appliances. Stephen got us the best prices compared to other retailers and worked to get them delivered when the contractor needed them. His knowledge and professionalism were appreciated. We would definitely use Stephen and Best Buy again for a major purchase.

The consultant who came out listened to my needs, was patient and had an answer for every concern. He placed my order, arranged financing and followed up after my installation. I didnt expect the superior service I got from Bob. I recommend him and Best Buy. Kudos on a big box store looking out for the customer.

Excellent service and punctual delivery. Service rep was good and communicating with our purchase. I would highly recommend aspire to friends and family.

He gave me advice and worked through an issue I was having placing an order online. He offered multiple fair options to resolve the issue and I had my new TV ready to pick up right away. I ended up going back to Best Buy for a TV Stand and Sound Bar later because I was so pleased with his level of service.

We had a concept of the things we wanted to do, but our in-home consultant (Luca V) was able to help bring it to reality. He was very patient with our barrage of questions and uncertainty. His recommendations were on point and the Geek Squad install team were very accommodating. Thx for offering these consulting services.

Home consultant had excellent knowledge of systems and products. His suggestions helped us decide on new tv / sound bar we wanted. The products really fit our needs bas on consultant recommendations.

Since the first time Katy walked in the door my wife and I love everything she has done. There are always issues when you spend what we spent. When they came up, she was all over them to amke sure we were happy. I would do it again in a heartbeat! 4 Ring cameras, Bose Sound System, 75 inch Q80 Smasung and install!

Brandon was excellent with planning my media room project! Listened and planned exactly what we wanted. Highly recommend the Total Tech membership and utilize all member benefits.

The in-home consultation, the inspection of space and the installation of the wall microwave and oven combo were excellent. The professionals were outstanding.

The entire transaction for the purchase to the install went perfect.It was a pleasure having everyone in my home making sure that the install went flawlessly. I would highly recommend this crew.

It was a pleasure working with Linda and all of the tech’s. They were very knowledgeable and Linda Bedbury went above and beyond to schedule and get things set up for the installation.