Customer Ratings & Reviews

Dealing with Best Buy and Nick (Bel Air store) was terrific. Not only did he know so much about the appliances but was helpful in keeping me informed. I purchased GE electric stove, range hood, microwave, dishwasher and refrigerator. Delivery and hook up was great plus with T-tech got good prices. Love my new kitchen appliances.

Just moved into the Frisco area. Used the service to furnish my new home with entertainment security and appliances. Sonos, Samsung QLEDs 75 LG OLEDs our door cams. Samsung washer/dryer, interactive refrigerator, sound Amp, blue ray players, media center speakers and nest thermostats. I went through several exchanges and returns until I was delighted with my setup. Returns and exchanges were easy. Even better price matches I was able to easily via the phone with IHA rep or in store. My first time to use the service. It’s excellent and will use again for sure.

I had this service to install home theater system at my home in loft which is not completely closed room. The work done by the team was extraordinary. The team also recommended to upgrade the unceasing speakers to on wall speakers for front center channel and right and left speakers, the sound quality is amazing when compared. So I am happy with my upgrade. Over all the team worked here is very experienced and knowledgeable make good recommendations based on your budget.

I needed some electrical work done to accomplish the installation of my purchase. The consultant, Jordy was very helpful and knowledgeable and not only knew what needed to be done but was able to recommend a local electrician to contact. It all works perfectly and I am very thankful for his help

Great experience using Best Buy to buy our stove. We had a great experience with the company they used to install our stove. Thank you for your help and the value you gave us! The stove looks great in our home.

Best Buy Team installed my new LG 83" TV and it looks great! I also bought a Sonos ARC Soundbar, Apple TV, Mounts for both the TV and to mount soundbar to TV, 8K-10K HDMI cable, and eero Pro 6E router, ALL installed by Total Tech Membership.

Bill was an outstanding professional throughout the entire process. He chose the best place for my outdoor television and took a great deal of time in finding the best outdoor mount for where it was being placed. The television can be seen on the lanai or while in the pool with a quick turn. Thank you Bill!

Re eivwd an advance call ao I could get apps downloaded and ready to go that helped streamline installation efforts. Gene was extremely friendly, knowledgeable and capable. The results ate fantastic and we couldn't be happier with both our install experience and results.

Installed my new 77 inch TV to the wall with new wall bracket. Hooked my new Sony theater receiver to all my installed 7 speakers and subwoofer. Set my sound settings for best surround sound in the room. Both installers were very informative and neat, installation was perfect from start to finish. I would recommend this service highly. Thank you

We wanted a TV on our patio and Best Buy came out to educate us on what tv, mount and speaker would work best. We bought it and I'm happy with the entire process, from consult to install. I highly recommend you get a consult and make the best decision for you.

Professionals at their Best when doing in home consultations. Friendly and knowledgeable about products and service. Price matching guarantee assures you that your getting best deal out there and with their Return policy you always feel safe with Best Buy. Highly recommend this company.

The Geek Squad crew was excellent at installing my new TV. They were meticulous at installation and got me started on familiarizing myself with the new technology and streaming package options. They were very thorough with the installation and training.

My refrigerator went out during the corona virus pandemic. So I couldn't go to the store and look at them. I told my advisor what I was looking for and she found everything that I was looking for. My appliances were 24 years old so I decided to buy all new appliances for my kitchen. I bought all my old appliances at Best Buy 24 years ago. My new appliances look great. I would like to thank my advisor for all her help. I couldn't have done it without her help. She was great.

I was clueless as to what we even needed. The Best Buy guy was able to explain everything to me and tell me what we needed to work all of the speakers that we had. It was very convenient as I was able to order online with his help on his iPad and pay for everything while he was still here. I did not have to go into the store and then later at the next appointment the Best Buy guys brought the equipment I purchased and installed it. It was very convenient.

I needed some appliances and chose to shop Best Buy because their wide selection of brands and Total Tech benefits. Isaac Demos was the perfect service rep. He was an attentive listener, helping me select brands with the options I needed. He wasn’t distracted, knew the process, and was very personable. Every step of buying to delivery was explained in detail. What a valuable asset!

I needed some expert advice with the best quality sound from my speakers D9s. After explaining my situation to Michael, he set me up with a Geek Squad plan. The tech Chad was awesome. Thanks Mike for helping me choose my Marantz Cinema 60. That purchase was truly the missing piece. Thumbs up to Michael P

Alex helped us with appliance selection and when we needed help with our home theater he came to our house to make recommendations!

Love the LG washer and dryer. Jacob was a great resource and made my choice easy with his extensive knowledge of the brands. We were able to make the best selection quickly... and at a great savings.

Dillon was great. Very friendly, knowledgeable, and a quick responder. He even messaged me after our appliances were delivered to see how things went. Highly recommend!

Michael was very professional and courteous. He listened to what I was wanting for my game room and offered options that fit my budget without pushing products on me. I am very pleased with how my game room turned out and will go to him again with any of my future tech projects.