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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 236 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 240 reviews
  • Rated 2 out of 5 stars

    Not what we paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great experience. The freezer was a week overdue getting to the store. Got the freezer home and it had a big scratch and dent in the door. Specifically bought this item for the door alarm that it said it had and it didn’t have one. Returned it back to the store same day.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer! Would definitely recommend! Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Deceived yet again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were supposed to get this delivered for free as the sales girl told us several times at the store. however we were charged 80.00 after we had to purchase it online because we drove an hour to the store and they did not have the one we wanted in stock. Now waiting on that refund they tell me I'm getting. Guess I'll be holding my butt up a long time it seems,,

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Tammy! We apologize that this has been your experience with your purchase. For any concerns pertaining to installation or delivery, we recommend connecting with your local BestBuy specialist directly for further assistance.
      Should you need help in the future, feel free to reach out via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Sam Frigidaire

  • Rated 5 out of 5 stars

    Best upright freezer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect garage feeezer. Power indicator light below door is brilliant. No more standing on my head digging in bottom of the chest freezer looking for items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend, has come in very handy for our family of 6.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year. Just started having problems 3 months ago, the green light blinking and it not getting colder than my refrigerators. They sent a technician through the warranty and he "fixed" it. But the same issue occurred days later. We rescheduled a technician through the warranty, and they simply didn't show up. We call back and they schedule again. They didn't show up. Turns out they assigned the ticket to a company that doesn't service our area, so they simply cancelled the service order. Thankfully we have other freezers in the house or we would have lost a year's worth of beef and chicken.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Larry H, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is what I was expecting. Has lots of room to storage food and good quality. I will recommended this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for the price. It has a simple design and works well. Satisfies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived right on promised time In and out in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice fridge I have never seen anything like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase and delivery. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, no more digging for dinner! Lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very friendly customer very knowledgeable customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and the crew was awsome i do recommend best buy for home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the purchase and delivery of our upright freezer. Wish we had bought it along time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from staff. Freezer is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best ever refrigerator.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator I have ever owned…..the Best Buy delivery service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is big rolls easy and very bright lighting working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and the install team was quick and cleaned up all of the packaging. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Freeze.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Frigidaire garage freezer easy to set up and use.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, KimchiFrig. Consumer satisfaction is of the utmost importance to us here at Frigidaire, and we appreciate your kind review. If you have  any questions about the appliance or any help needed, please feel free to contact us.-Angel Frigidaire

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